Customer Service Medical

Elizabeth Hoch

________________________________________

***** ******** ****** **. *******, Ca. 92399, Home 909-***-**** Email: *****@****.***

QUALIFICATIONS PROFILE

I am a reliable, dependable, responsible, self-motivated, dedicated and patient-focused medical biller professional offering comprehensive experience within family practices as well as hospital billing settings. Meticulous regard for detail and accuracy with strong follow-through and administrative skills. Maintain composure, and make decisions in fast-paced, unpredictable and stressful environments. Interface seamlessly with patients and insurance companies .Resourceful in perceiving and resolving problems. Clear communicator, both written and oral. Without fail, projects a polished, positive and professional demeanor.

• Good customer service skills • Proficient in MS Office

• Strong knowledge in MediSoft • Proficient in Office Ally

• Proficient in MediCare/MediCal billing as well as all other insurances

• Ability to type 45+ words per minute including 10-key pad

RELEVANT EXPERIENCE

TransAmerica Medical Management, Medical Biller / Coder, Redlands, CA, Oct. 2008 to June 2012

• Was responsible for all patient account billing

• Billed secondary insurance

• Sent out patient statements

• Posted all payments

• Did follow up to the insurance companies

• Was in charge of running family practice in all aspects of the billing

• Deposited all monies into the bank

• Picked up other employees' work from doctors’ offices

West Dermatology, Office Receptionist, Redlands, CA, Feb. 2004 to Oct. 2008

• Answered 8 phone lines, transferred calls, took messages

• Billed secondary insurances

• Accounts receivable

• Worked with patients regarding their accounts

• Took credit card payments

ACADEMIC QUALIFICATIONS

Certificate, Medical Assisting, 2012

Moreno Valley College, Moreno Valley, CA, GPA: 3.0

H.S. Diploma, Academics, 1988

Valley High School, Las Vegas, NV

References

Sue Rotan – 909-***-**** Carrie Jackson – 909-***-****

Contact this candidate