SUSAN A. SMITH
**** ********** **. *.*., Walker, MI 49534
OBJECTIVE: Receptionist, Secretary, Administrative Assistant and Clerical positions.
Sales Representative: Vector Marketing, Grand Rapids, MI 6/8/2012 – Present
An individual contractor who schedules appointments with potential customers and present Cutco Cutlery products in the customer’s home in a demonstration. File and submit customer orders.
Curative Assistant: Volt Workforce Solutions, Raleigh, NC 2/20/2012 – 5/14/2012
Temporary position at First American Mortgage Services in Grand Rapids, MI. Made calls to borrowers to verify refinancing loan information. Prepared a worksheet with the verified information which the curative team used while handling the borrower’s title work and processing their closing documents.
Administrative Assistant: Snelling Staffing Services, Grand Rapids, MI 1/2/2012 – 2/10/2012
Temporary position at Metro Health Hospital in the Administration Office. Coordinate internal and external meetings. Answer calls, greet and direct visitors. File and maintain documents. Handle information of highly sensitive and confidential nature. Perform other duties and responsibilities as assigned by various departments.
Receptionist/Office Assistant: Apply With Us Staffing, Grand Rapids, MI 6/27/2011 - 10/24/2011
Temporary position at Waddell & Reed Financial Advisors in which I greeted all visitors, answered and directed incoming phone calls. Daily reviewed documents containing confidential client information. Opened and maintained files; opened, distributed, and posted mail; used a copier, fax machine and calculator; and entered data.
Case Manager/Courtroom Deputy: U.S. District Court, Grand Rapids, MI 8/20/2007 – 1/4/2011
Scheduled and regulated the movement of cases. Attended and recorded the majority of court sessions during which I maintained a list of all witnesses and managed all exhibits. Drafted correspondence, orders, and judgments. Docketed orders, pleadings, judgments and minute sheets. Prepared reports on the status of cases. Reviewed pleadings and cases to determine conformity with the rules of practice. Processed all appropriate case-related paperwork including orders for transcripts. Answered inquiries on case status, ensuring confidentiality of any sensitive information.
Ability to organize, plan, solve problems, work independently, work under pressure and work cooperatively with others.
Case Manager/Courtroom Deputy: U.S. District Court, Kalamazoo, Michigan 6/1/1987 – 8/19/2007
Same job description as listed above. When our schedule allowed, I traveled to Grand Rapids and Lansing to assist three other District Judges when they needed assistance at their trials and hearings.
Western Michigan University, Kalamazoo, MI - Bachelors Degree: Criminal Justice/Political Science
Ability to multi-task, written and oral communication, organizational skills. Typing 65 to 70 words per minute with few errors. PowerPoint 12, Lotus Organizer, GroupWise, Microsoft Word, Excel, Outlook, and Publisher.
PROFESSIONAL REFERENCES - Available upon your request.