ROCHELLE M. BURROWS
**** * ******** **** ******* Fl 33025
***************@*******.***
Objective: To acquire a satisfying career opportunity in a reputable company, while contributing to the success of my employer and to my professional growth.
Personal Information
Name: Rochelle Marie Burrows
Date of Birth: July 8th, 1975
Age: 33
Name of Parents: Stephen & Mary Burrows
Professional Profile
Highly organized, dedicated with a positive attitude.
Dependable, conscientious and meticulous.
Work well independently and as a team member.
Willingness to learn.
Education
B.Sc., Finance, Florida Atlantic University 1999 – 2000
Florida International University 1998 – 1999
AAS, Computer Data Processing, College of the Bahamas 1993 – 1997
St. Augustine’s College 1988 – 1993
Interests
Culinary Arts, Music, Interior Design, Event Planning and Reading
Experience
11/05 – 04/07 DBH Investments Nassau, Bahamas
Loan Officer/Office Assistant
• Responsible for daily transactions including exceptional customer service, evaluation, approval and processing of loans.
• Obtaining all the necessary documentation to make loan decision.
• Accepting payments.
• Maintain office filing system.
• Order and maintain office supplies.
• Process incoming and outgoing mail.
• Attend regular schedule meetings and training sessions.
• Perform other duties assigned by the president and CEO.
Reconciliation/Collection Officer
• Reconcile all bank accounts on a monthly basis.
• Investigate discrepancies in payments.
• Prepare detailed records and reports as required.
• Follow up on outstanding accounts and unpaid balances via email or telephone.
• Expediting past due notices and certified letters on past due accounts.
• Monitor payment arrangements.
03/05 – 10/05 Colombian Nassau, Bahamas
Inventory Control Manager
• Order/receive and distribute stock.
• Prepare/process vouchers, quantity and price adjustments.
• Assure that transfers between stores are processed.
• Maintain records of all transactions.
• Plan/supervise/schedule/execute an on-going physical inventory of merchandise.
• Prepare monthly target sheet.
• Assure that all excess merchandise is properly stored and accounted for and that procedures are implemented to preclude loss or damage.
• Investigate Charge-backs.
02/05 – 03/05 First Caribbean International Bank Nassau, Bahamas
Customer Service Representative II
Processing customer deposits & withdrawals.
Preparing cable transfers & drafts.
Cashing cheques.
Balancing end of day transactions.
8/03 – 01/05 Unibanco Nassau, Bahamas
Reconciliation Clerk
Reconciling all nostro & other accounts as requested.
Reply to confirmation requests from clients.
Assist with auditors and with preparation of monthly reports.
Review and amend contact information on nostro accounts.
Filing batch reports and debit/credit forms.
Loan Clerk
• Prepare accounting entries, for all incoming credits into accounts.
• Input and maintain term deposits, reimbursements and funding
• Preparation of advisement forms for cash management use.
• Prepare and send swift messages whenever advised by the supervisor.
• Prepare and send swift payments.
• Update prepayment spreadsheets.
10/03 – 08/03 First Caribbean International Bank Nassau, Bahamas
Customer Service Representative II
Processing customer deposits & withdrawals.
Preparing cable transfers & drafts.
Cashing cheques.
Balancing end of day transactions.
09/01 – 07/02 Comfort Suites Hotel Davie, Florida
Front Desk Clerk
Checking guests in and out of the hotel.
Making reservations.
Opening, closing and balancing the shift cash drawer.
Assisting guests with complaints and requests.
Assigning safety deposit boxes to guests.
Auditor
Approving credit card authorizations.
Printing reports.
Terminating and reactivating computer system.
Oversee the daily transactions.
09/96 – 09/98 Canadian Imperial Bank of Commerce Nassau, Bahamas
Special Loans Clerk
Collecting loan & credit card payments for delinquent accounts.
Customer Service Representative
Handling customer deposit & withdrawal transactions.
Investigating customer inquiries.
Opening new accounts (both savings & checking)
Balancing night deposits.
Foreign Exchange Clerk
Preparing wire transfers & drafts.
Opening fixed deposits.
Solicited & balanced traveller’s cheques.
Data Entry Clerk
Inputting information into the computer.
07/93 – 08/93 Anasbacher Bahamas Ltd. Nassau, Bahamas
Bank Clerk
Filing paperwork
Inputting data into the computer.
Preparing bank cheques.
Computer Skills
Microsoft Office (Word, Excel & PowerPoint)
Netscape
MS Internet Explorer