Colleen Dorn
Coldwater, MI 49036
********@*******.***
Objective
My career objective is to find a job that will better me as a person and provide me more skills to better my performance. I would like to find something I love to do for a career and offers room to grow as a person and offers advancement opportunities.
Work Experience
Shift Supervisor Starbucks11/2006-present
Full-time position at South Bend and now the Angola location. Duties include delivering excellent customer service and major multitasking, making drinks to Starbucks Standards, drive-thru and cashiering and other various tasks as assigned, supervising shifts, counting tills, deposit and other monetary duties.
Receptionist
8/2006 - 10/2006 Personnel Partners, South Bend, IN
§ Temporary position working at The Sterling Group in Mishawaka, IN. Duties included multi-line phone system, filing, data entry, scheduling meetings within the office, customer service and other clerical duties as assigned.
Carrier
4/2005 - 9/2006 South Bend Tribune, South Bend, IN
§ Delivering morning newspaper to subscribers daily and also advertising to get new subscribers.
Receptionist
6/2003 - 3/2004 Anthem BCBS, Mishawaka, IN
§ Front desk receptionist, answering multi-line phone, filing, data entry, mail, copying/faxing, general office duties as assigned.
Bridal Consultant
10/2001 - 3/2003 Greta's Bridal Shop, South Bend, IN
Working with brides and bridal parties to purchase gowns and accessories, ordering, stock, filing customer information, confirming appointments.
Education
03/2008-Current: University of Phoenix (online)
Medical Administration with Focus in Medical Records
8/2002 – 12/2003: Ivy Tech Community College, South Bend, IN
§Some College Coursework Completed
§Focus in Medical classes with an overall 3.3 GPA.
Skills
Customer Service Data Entry Filing Powerpoint/Excel programs