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Colleen Dorn

United States
September 25, 2008

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Colleen Dorn

*** ****** ****** ***. *

Coldwater, MI 49036




My career objective is to find a job that will better me as a person and provide me more skills to better my performance. I would like to find something I love to do for a career and offers room to grow as a person and offers advancement opportunities.

Work Experience

Shift Supervisor Starbucks11/2006-present

Full-time position at South Bend and now the Angola location. Duties include delivering excellent customer service and major multitasking, making drinks to Starbucks Standards, drive-thru and cashiering and other various tasks as assigned, supervising shifts, counting tills, deposit and other monetary duties.


8/2006 - 10/2006  Personnel Partners, South Bend, IN

§ Temporary position working at The Sterling Group in Mishawaka, IN. Duties included multi-line phone system, filing, data entry, scheduling meetings within the office, customer service and other clerical duties as assigned.


4/2005 - 9/2006  South Bend Tribune, South Bend, IN

§ Delivering morning newspaper to subscribers daily and also advertising to get new subscribers.


6/2003 - 3/2004  Anthem BCBS, Mishawaka, IN

§ Front desk receptionist, answering multi-line phone, filing, data entry, mail, copying/faxing, general office duties as assigned.

Bridal Consultant

10/2001 - 3/2003  Greta's Bridal Shop, South Bend, IN

Working with brides and bridal parties to purchase gowns and accessories, ordering, stock, filing customer information, confirming appointments.


03/2008-Current: University of Phoenix (online)

Medical Administration with Focus in Medical Records

8/2002 – 12/2003: Ivy Tech Community College, South Bend, IN

§Some College Coursework Completed

§Focus in Medical classes with an overall 3.3 GPA.


Customer Service     Data Entry     Filing     Powerpoint/Excel programs

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