Manager Insurance

Amit T. Sarnthong

** ******** **, **********, ** 06040

Home - 860-***-****, Cell - 860-***-****

Email: *******@*****.***

PROFESSIONAL OBJECTIVE

To work as RPG Programmer Analyst/System Analyst in a medium to large firm, contributing to the firm’s success as an agent of change who leverages IT resources to strategically support business needs

EDUCATION

Bachelor of Science in Computer Information Systems: Thomas College, Waterville, Maine, May, 93.

SKILLS & EXPERIENCE

• Proficient in the use of IBM’s RPG programming languages to develop business applications

• Well disciplined in the use of structured design concepts utilizing the System Development Life Cycle Methodology (SDLC)

• Knowledgeable of Windows and Microsoft Office products

• Familiar with standard business applications that drive service organizations

• Practiced in overall systems implementation, maintenance and support

• Experienced in managing concurrent IT projects

• Skill in followings:

EDI RPGII, RPGIV, RPGLE, ILE, CL MS Office, Visio

HL7 Messages WebSphere Crystal Report

ANSI X12 Lotus Domino Code-1 Plus – Group 1 Software

ICD-9 and CPT Codes Lotus Notes USPS and CASS System

S/36, AS/400, iSeries SQL NCOA

OS400, DB2, Stored Procedure SEU,SDA,DSP,DSPF,PRTF OFAC

Client Access

Hawkeye Pathfinder, DBU Query400 PGP FTP, IFS

EMPLOYMENT

Restaurant Manager - Sept 09 – Jun 11 Siam Cuisine Restaurant, 312 Park Rd, West Hartford, CT 06119

• Managed 4 kitchen staff to include training food handling procedure and ensured food are properly stored and prepared

• Supervised waitresses and ensured customers receive great service and food quality is superb

• Ensured dining room is clean and prepared each shift and ready for customers

• Maintained proper food supply level to ensure freshness and ordered as needed when stock is low

System Analyst/RPG Programmer Analyst - Feb 05 – Oct 09 Commerce Insurance Company, 211 Main St. Webster, MA 01570

• Assisted customer with determining software application requirements and analyze feasibility of proposed Agency Commitment application. Designed, tested and implemented software applications and system interfaces. Documented and analyzed software engineering life cycle processes, to include development, implementation, testing and defect mitigation.

• Utilized SDLC methodologies in planning, gathering and developing business requirements, designing and developing application, implementing, testing and documenting activities for the Time Tracking System used by project managers and developers.

• Redesigned interface programs in CL and RPG to send and receive daily EFT transactions used in bank reconciliations.

• Communicated with vendor and took a lead role in testing and implementing the upgrade of AP/GL application for the Finance Department.

• Managed multiple projects while working with team members in resolving daily production issues.

• Designed and created PGP FTP program in CL for company standard file transfer processing.

Human Resource Manager – Mar 83 – Dec 09 United Sates Army Reserve, HQ’s 3rd Brigade, 102nd Division, 700 S. Quaker Lane, West Hartford, CT 06110

• Responsible for maintaining soldier personnel files.

• Coordinated with units and created tasks for team member monthly training sessions.

• Responsible for conducting drug testing activities.

• Instructed Motor Vehicle Operations to over 250 soldiers.

RPG Programmer/EDI Developer-Sept 96 – Feb 05 Windham Hospital, 112 Mansfield Ave., Willimantic CT 06226

• Developed EDI programs in RPG to process on-line insurance verification. Provided technical support for Corporate, AP, AR and Patient Admission departments.

• Developed data mapping interface programs in RPG and CL on an AS/400 to create HL7 data and export to UNIX System and to other application servers using FTP and Socket Programs.

• Designed and developed online Medicare Questionnaire in RPG and CL used during patient registration as required by HIPAA.

• Developed RPG and CL programs to process patients’ daily claim data in ANSI X12 received from insurance companies and created transactions on AS/400 databases. Assisted users with Remittance/Claims Processing.

• Identified and Analyzed RPG and CL programs and converted database files for Y2K.

RPG Programmer-Aug 95 - 96: Raytel Medical Corporation, 7 Waterside Crossing, Windsor, CT 06095

• Participated in the redesign of a Patient Insurance Verification Tracking System utilizing multiple sub-file techniques. Analyzed and modified existing interactive and report programs on the AS400 to suit user needs.

• Assisted users with new applications and problem resolution.

RPG Programmer-Sept 93 - 95: Modutec Inc., 920 Candia Rd, Manchester, NH 03109

• Developed daily inventory reports for Accounts Receivable Department. Responsible for setting up IBM Client Access for end-user PC-based access to the AS/400.

• Designed and developed Ordering Tracking System for sales representatives. Resolved hardware and software problems.

• Modified existing programs to suit user needs.

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