Office Manager, Administrative Assistant

Linda Stowe

Cell: 1-760-***-****

*****.*******@*****.***

Qualification Summary

Administrative Support with professional experience working in fast paced environments that demand strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, able to multi-task effectively. Capabilities include:

Customer Service & Relations Accounts Payable/Receivable Purchasing & Sales

Word Processing & Typing Shipping & Receiving Filing

Office Equipment Operation PC Computer Word/Excel/Internet/

Quickbooks

Experience Highlights

Administrative Support

Performed administrative support functions for the President of a small business

Wrote and maintained service contracts and service records

Equipment price and service agreement price workups

Record Keeping

Invoicing, Accounts Payable/Receivable

Purchasing

Shipping and Receiving

Created and maintained customer files

Maintained and ordered office and agency supplies

Customer Service

Interacted closely with customers to ensure the best service was provided for their needs

Responded to customer complaints and took necessary action to solve problems

Greeted walk in customers and attended to their needs in a timely manner

Informed customers on which products were the best fit for their business

Advised customers of options available to them for their equipment service needs

Answered phones and scheduled appointments

Management and Supervision

Promoted to office manager from office clerk

Scheduled and tracked service technician appointments

Streamlined daily operations and improved paper flow

Reduced overhead cost and boosted sales within 2 years of hire

Received awards from product vendor and bonuses from employer

Collections/Payables

Responsible for cash drawer/safe balancing, preparing and making bank deposits.

Employment History

FREIGHT MANAGER, Dollar Tree, Inc., San Luis Obispo, CA

OFFICE MANAGER, B&L Business Machines, Ridgecrest, CA

ADMINISTRATIVE ASSISTANT, Visual Impact, San Diego, CA

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