consultant

MICHAEL P. COOPER

** ******** ****

Denville, New Jersey 07834

Email: ****************@*****.*** Home: 973-***-**** Mobile: 973-***-****

SUMMARY OF QUALIFICATIONS:

Resourceful, decisive and responsive Business Analyst with a proven track record. Innovative problem solver who thrives on challenges, excels under pressure and gets the job done. Bright, energetic and pragmatic team player who possesses outstanding presentation and excellent interpersonal skills. Quietly assertive/hands-on leader and catalyst, organized/thorough planner and effective negotiator dealing easily with all levels of management. Accustomed to a fast pace and multiple projects, fulfilling priorities and meeting deadlines while consistently achieving or exceeding corporate objectives.

Areas of Expertise:

Business Analysis including requirements gathering from end users/business process owners, process/swim lane mapping, gap analysis/resolution, functional design spec creation, testing (proof of concept, functional, integration), cost benefit analysis and operating model development.

Project Management including PMO implementation, corporate governance, business case development, team building, vendor management, preparation of project plans, reporting, budgeting, analysis and management of critical path, gaps/issues, milestones, dependencies, resource needs/requirements and costs.

Cash Management & Control including designing internal control systems, compliance, daily cash monitoring, forecasting, investment portfolio management, asset/liability management, hedging, negotiating & management of banking and credit relationships, securitization and sale of assets, credit and collections, and inventory management.

Strategic Planning including identification of market trends and customer needs, M&A (target selection/analysis/ due diligence), 1, 5 & 10year business plans, turnarounds, and divestitures.

Financial Management & Reporting including controllership, regulatory/board/investor reporting, budgeting & forecasting, cost accounting, financial analysis & modeling, capital expenditures, auditing & compliance, tax planning, and cost reduction programs.

Operations including transaction processing and records management, talent evaluation and team building, personnel administration, payroll, facilities, purchasing, risk management, advertising and public relations.

MIS including systems design, implementation & conversion, using custom and packaged software (MSA/D&B, CPI, CLCS, MAS90, AFS, Global Plus, Recon Plus, Oracle, Peoplesoft G/L, TD ); in-house & service bureau.

BUSINESS EXPERIENCE:

07 -09

Senior Consultant Phoenix Partners LLC, NY, NY.

Freddie Mac, Corporate Reconciliation Unit, to determine feasibility of automating operational and financial reconcilements, developed methodology, planned and managed team of consultants assessing reconcilement population. Result: Identified pipeline of reconcilements for automation and prepared baseline business requirements. Recommended process improvements.

Freddie Mac, Derivative Accounting and Reporting, to assist with the implementation of Summit, recorded and reconciled mark to market activity for Fair Value, Cash Flow and NHD derivatives in accordance with SFAS 133. Prepared and reviewed financial statements and management reporting package. Implemented Fin 39A and restated prior period financial statements to recognize change.

05 - 07

Implementation Manager, Affiliated Computer Services (ACS) , Totowa, NJ.

Full Life Cycle implementation of Automated Reconciliation Program (ReconPlus Frontier) including; team selection, planning, business requirements, infrastructure selection and purchase, vendor relations management, interface requirements, mapping, software configuration, training and conversion for defined contribution LOB. Result: implemented under budget, reduced staff 50%

02-04

Senior Consultant, Phoenix Partners LLC, NY, NY. specializing in financial services consulting.

Citigroup, To eliminate Credit Derivative confirmation backlog and reduce cycle time, analyzed and documented processes, scrubed counterparty database, developed templates for new products, planned and managed team of consultants. Result: eliminated backlog and implemented process improvements to accommodate additional products and volume.

CitiCapital, To prepare leasing company acquisition for integration into parent, validated balance sheet versus product processor, re-engineered vendor reporting and buyout process and re-trained staff. Result: reduced vendor reporting error rate 80%, identified and corrected $30 million error in consolidation between USD and CAD companies and increased collection of fees on buyouts.

96-02

Senior Consultant Manager, Culpeper Consulting Group, NY, NY, providing transition management services to the financial industry. Responsibilities including project sales, planning, staffing and management.

JP Morgan, Investor Services, To build new outsourcing product for wealth management firms, prepared business case, designed operating model, analyzed product features and functions versus client requirements, tested proof of concept and validated conceptual model with market Result: demonstrated validity of product, proved that software and infrastructure could support single database model for multiple clients.

JP Morgan, Investor Services, To manage $50 million multi-currency trust accounting software implementation project for Institutional Trust Services and the Private Bank in accordance with best practice standards, implemented and managed Project Management Office. Result: Implemented 3 phases, migrated program office to staff.

ChaseMellon Shareholder Services, To determine risk associated with out of balance condition, analyzed operations, planned and managed reconciliation efforts. Result: quantified risk, eliminated $80 million potential loss, identified and provided solutions to systemic and control problems.

Nationsbank, To identify and correct conversion related balancing and servicing issues, assessed conversion and integration of systems into operations, developed and managed reconciliation and recovery plan. Result: Eliminated $100 million potential loss, identified mapping and programming errors, presented recommendations for operational improvements that were accepted and implemented by senior management.

Summit Bank, To determine data integrity prior to conversion, analyzed program errors, designed and managed process to correct errors. Result: $500,000 additional income recognized, errors in program logic discovered, training manual and recommendations for permanent data integrity function presented and accepted.

ChaseMellon Shareholder Services, To eliminate two month billing backlog and reduce cycle time, analyzed and documented processes and programs, planned and managed team of consultants. Result: eliminated backlog, implemented process improvements, presented recommendations for new billing program that was accepted, reduced cycle time by 20 days.

Summit Bank, To identify and correct merger/conversion related servicing issues, analyzed commercial loan merger/conversion, planned and implemented solutions. Result: Identified required functionality not included in program, developed specification and test plan for programming. Presented model merger plan to management that was accepted and implemented.

Chase, To integrate the corporate reporting functions of Chemical and Chase’s global banks, analyzed other liabilities, managed income reporting, consolidated duplicate functions. Result: Identified over accrual of interest expense for $3.5 million, eliminated duplicate functions.

95

Controller/Special Projects Coordinator, CARTERET FEDERAL SAVINGS BANK, Parsippany, NJ, a $5 billion S&L under control of the RTC and providing MIS, accounting, cash management & other services to 15 purchasers of 40 retail branches.

Responsible for financial control, accounting, reporting and planning. Manage a $12 million budget, 6 direct reports and a staff of 36. Reporting to the Chief Executive Officer.

To capture the true costs of back office operations, analyzed services provided and designed financial models covering finance, ISD, retail automation, corporate services, HR and executive administration. Result: Developed allocation methodology & presented recommendations to the RTC and acquirers. Obtained approval; implemented models; achieved additional billings of $2.9MM within 8 months.

To maintain market value and continuous business operations, evaluated existing staff and developed a comprehensive cross-training program covering all key financial functions. Negotiated drastic staff cut-backs. Result: achieved 35% reduction in staff without impacting day-to-day banking operations.

91-94

RESOLUTION TRUST CORPORATION, Valley Forge, PA.

COO/CFO of financial institutions with $250 to $750 million of assets and 100+ employees. Responsibilities included accounting, budgeting, reporting, tax, purchasing, facilities, insurance, auditing, investing, HR, loan servicing and branch operations. Reported to the CEO at each bank assignment.

80- 91

FIRST JERSEY SAVINGS, Wyckoff, NJ, a $400 million mutual thrift with 22 retail branch offices.

Vice President & Treasurer - 1983 to 1991. Responsible for long range strategic planning, modernizing systems and procedures, and recapitalizing the institution. Reported to the President.

Increased market value by $45 million while maintaining an operating expense to average asset ratio of less than 1.70% for 1983 through 1990.

To improve margins, negotiated a new credit line with a major regional banking organization. Result: obtained $10 million line at 25 basis points over Fed Funds rate and 200 points below Prime; generated $200,000 in additional profits.

To improve bank's competitive position, analyzed product line and developed and presented a business plan to the board which proposed offering a line of transaction-based accounts. Result: obtained board approval; managed start-up of operations; generated deposits of $150 million within four years.

To stabilize and expand the bank's income stream, negotiated and obtained seller-servicer approval with FNMA, FHLMC and private investors. Developed and implemented procedures to sell and service loans for the secondary market. Result: reduced market risk and generated working capital; satisfied customer demand for loans.

74 - 80

Senior/Head Auditor, Heritage Nat’l Bank &Trust NJ, Community Nat’l Bank & Trust NY.

EDUCATION: B.S., Accounting/Management, MONTCLAIR STATE COLLEGE, 1975. TQM Certification, 1995 Chartered Bank Auditor, 1979, Extensive training in mainframe and personal computer systems, software and applications; e.g. Excel, Access, Word, Powerpoint, MS Project.

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