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Customer Service Administrative Assistant

Phoenix, AZ, 85050
August 13, 2012

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Lacie K. Brenning

***** *. ***** ****.

Apt. ****

Phoenix, Arizona 85050



I’m seeking to become an Office Administrative Assistant and jump start my business career. I’m an enthusiastic individual with exceptional people skills and always ensure quality customer service. I enjoy working with the public, thriving on interaction and possess an amazing work ethic. With previous administrative experience, I’m looking to expand service skills in the business industry. I’m a quick learner and confident I will excel with your company.


Exceptional Customer Service:

Ensures customers are greeted and helped in a timely manner

Processing transactions accurately and efficiently in a fast pace environment

Cultivating new and returning business by expanding relationships with customers

Active listening and the ability to identify the best product for a customer

Friendly, courteous and proactive with strong organization skills

Detailed and goal oriented / Clerical support

Proficient in Microsoft Word, Excel and Office

Employment History:

Lucas Park Grille, St Louis MO (Feb 2011 – June 2012)

Hostess / Customer Service

Skilled at dealing with a large number of customers efficiently and quickly while providing a positive customer experience

Gathered cash or tabs in correct amounts and liable for cash and inventory for the time worked. Able to efficiently process a large number of transactions with no mistakes.

Responsible for good operation of a bar, receipt and inventory accountability.

Worked closely with team members and supervisors to advance my professional development and knowledge base.

Joe Bucks Restaurant, St. Louis MO (March 2010 - June 2011)

Bartender /Server/Hostess

Presented drink and food menus, while making specific recommendations and answering questions regarding the menu

Greeted all guest with enthusiasm and friendliness.

Maintained full knowledge of menu, and entrée’s ingredients, wine lists, drink selection

Flexible Motors, Cahokia IL (May 2009 – Mar 2010)

Receptionist/ Administrative Assistant

Greet visitors quickly and addressing their needs

Answering multi-line phones and directing the calls

Set appointments and handling administrative paperwork

Completing invoices and providing clerical support

Administrative staff work; Filing and sorting mail


High School Diploma; Belleville West High School, IL, May 2005

Southwestern Illinois College, 2009 – 2010, Vice President Honor List, 2010

References available upon request.

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