medical coding and billing

PINAL A. PATEL

* ****** ****

Burlington, MA ****3

Home: 781-***-**** - Cell: 781-***-****

*********@*****.***

SUMMARY

Certified Billing and Coding professional with three years experience in customer service roles. Excellent organizational and people skills with strong ability to multi task. Knowledge of various medical billing and coding practices, forms and software..

EMPLOYMENT

Medical Biller (Extern) Specialized Health and Billing Center, Newton, MA 2008

• Process and mail insurance claims to third party payers including primary, secondary no fault and workers comp.

• Retrieve and send supporting patient statements and letters for payment

• Provide claim and insurance related information to staff and patients

• Post medical bill payments from all insurances and self-pays into database and hard copy files

• Check in existing and register new patients for visits and collect co-payments

• Front desk support including (Greeting patients, scheduling, answering phones, filing, faxing and closing of facility)

Sales Associate Barnes and Noble, Burlington, MA 2006

• Promote and sell various store merchandise including books, music, movies, gift items and other

• Assist customers with finding merchandise and refer them to appropriate department

• Process sales, returns and payment of merchandise

• Recruit new members for preferred customer club membership

• Recommend products and specials to customer ensuring positive shopping experience

Sales Associate Casual Corner Group, Burlington, MA 2005-2006

• Responsible for reconciling terminals for daily reporting of sales

• Process various types of customer payment for merchandise including check, credit/debit and cash

• Advise customers of special events and upcoming sales

• Record payments into general ledger

• Conduct inventory

• Stock merchandise

Bank Teller Mass Bank, Wilmington, MA 2005

• Provide excellent customer service by answering or referring financial questions to correct supervisory staff.

• Respond to a broad range of customer inquiries and swiftly resolve problems.

• Maintain and balance cash drawer.

• Process saving and checking deposits and withdrawals

• Print daily reports and film all the checks, deposits slips and withdrawals slips

• Identify opportunities for cross-selling of value-added bank products and services

EDUCATION

Clark University, CCI, Woburn, MA 2007

Master Certificate, Medical Coding and Billing

Relevant Coursework: ICD-9-CM (Vol. 1,2,3,), Medical Insurance Billing, CPT / HCPCS Coding, Hospital Billing and Reimbursement Methods, UB-32/CMS 1500 Forms, HIPPA Guidelines, Medical Terminology, Pharmacology and Pathophysiology

COMPUTER SKILLS

MS Word, Excel, Outlook Email, Medisoft, and Internet

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