Customer Service Manufacturing

MATTHEW GRULICK

CAREER OBJECTIVE:

Seeking a challenging position in Manufacturing Planning where my proven skills and experience can be utilized to improve scheduling performance and reduce operating costs

SUMMARY OF QUALIFICATION:

• Over 15 years of Production Planning and Material Handling in the various industries. My extensive background in planning, expediting, scheduling and monitoring work flow through production cycle in multiple manufacturing platforms.

• Experience includes calculation of material requirements, cost analysis, forecasting, priority and capacity issues. Possess excellent analytical, planning, scheduling, problem solving, interpersonal, manufacturing and customer service skills.

• Additional skills in manufacturing formats and certifications include Internal ISO Auditor, APIC (CPIM) Baan, MRPII, ERP, GRP, Six Sigma, 5 “S”(Lean manufacturing), RoHS, JIT, MRB, RMA, PRB, Kanban, System 36, BaaN4, MS Word, Excel, PowerPoint, Outlook, 4D, E-Approval, RFA, SAP, Oracle, Microsoft AX and IMCS.

ACHIVEMENTS:

• Managed accounts with 100% on time delivery under budget

• Increased productivity

• Increased revenue $200 million in 1 quarter

• Increased material flow 30% in 1 month

EXPERIENCE HIGHLIGHTS:

CTS San Jose, CA 10/2010 - 02/2012

Sr. Planner/CSR

• Execute new orders given by PM through departmental priority list. Understand and interpret lead sheets, prints and order specifications to process order.

• Compose stack-up documentation to provide product specifications to production floor. Confirm DRC information to ensure all customer specifications are recognized and documented, Enter customer/job specifications to Procim software generate travelers to release order to production floor.

• Resolve any and all order issues immediately as they arise communicate with customers regarding any and all specifications or issues which arise. Act as communication liaison between customer and production floor.

L-3 Randtron Antenna Systems Menlo Park, CA 02/2008 – 06/2010

Planner I – Production / Capacity Planning

• Responsible for planning, scheduling, and monitoring the flow of materials through the production cycle (Purchasing, Receiving, Inspection, Production, and Stores)

• Calculated manufacturing plans and timing of material requirements. Generated purchase orders, shop orders, and material shippers, ensured all the Spares orders shipped on time. Performed record keeping on status reports and production shortages, analyzed and resolved manufacturing constraints.

• Moderated capacity meetings for all departments and corrected future work flow constraints. Monitored and reviewed future lot sizes for constraint issues for efficient work flow, identified manufacturing bottlenecks, and recommended appropriate lot sizes. Compiled a merged priority list for inspection on a daily basis and assisted Incoming Inspection with organizing priorities.

• Opened work orders, initiated kitting requirements and provided status information using the in-house system. Required knowledge of automated manufacturing systems. ISO 9000-2000 Internal Auditor preparation of audit checklists, objective evidence audit paths with nonconformities, corrective action requests and verification of quality process report.

Loral Space Systems (Contract Position) Palo Alto, CA 03/2007 – 08/2007

Production Control Planner

• Supported complex Radio Frequency (RF) manufacturing centers and processes. Utilized MRPII system for the transactions of all operations performed.

• Supported the product line in meetings all requirements, hardware priorities, and status visibility. Controlled all work in process for multiple work centers, ensuring 100% of shop floor control.

• Routed work order documents, parts, assemblies, and tools through manufacturing work centers. Maintained hold codes for ECO’s for production orders using MRPII. Expedited critical hardware shortages through the dock to stock process.

• Identified and resolved constraints affecting schedule performance. Performed shop floor audits to ensure system accuracy for work in process. Identified and coordinated reconciliation of issues through effective analytical problem solving.

Northrop Grumman San Jose, CA 10/2002 – 03/2007

Material Planner

• Responsibilities included material and production planning of assigned various military programs. Processed system generated purchase requests to meet production demands. Expedited and released manual purchase requisitions in support of engineering requests.

• Generated program status for future repair units and meeting material shortages and meeting changing material requirements. Provided cost analysis for future material requirements and future production schedule. Identified high usage material and compensation for additional material shortages. Required knowledge of material segregation (government owned vs. company owned material.)

Apple Computer (Contract Position) Cupertino, CA 10/2001 – 07/2002

Production Control / NPI Planner

• Created master schedule to establish sequence and lead-time of each operation to meet shipping dates according to sales forecasts or customer orders. Analyzed production specifications and plant capacity data, and performed related mathematical calculations to determine manufacturing processes, tools and human resource requirements.

• Planned and scheduled workflow for each department, using previously established manufacturing sequences and lead times. Planned sequence of fabrication, assembly, installation, and other manufacturing operations for guidance of production workers. Expedited operations that delayed or changed schedules, to meet unforeseen conditions.

• Prepared production reports. Expedited required materials needed for production. Vendor interaction regarding material availability and future delivery requirements to meet future production.

Solectron Newark, CA 10/2000 – 06/2001

Senior Production Control Planner

• Planned, scheduled, coordinated, and expedited materials issued to the production floor. Met production schedules and ensured delivery commitments were met.

• Achieved effective inventory/ material transaction management through work order planning and kit pull management.

• Utilized reports to address material shortages, backlogs, and potential schedule interruption.

Waukesha Electric Systems Milpitas, CA 04/1986 – 06/2000

Planner/Buyer for Final Assembly

• Attended production meetings with management to discuss and review material shortages, master scheduling, job priorities, shipping schedules, and on-time delivery vs. actual ship dates

• Required knowledge of assembles, sub-assemblies, and training other associates on assembly procedures

• Physically tracked assembles and compared them against master production schedule. Discussed MRP and BOM with associates and management to resolve all issues. Reported quality issues to test and Q.A. inspectors

• Physically tracked inventory vs. system inventory, and resolved any discrepancies. Position required vendor interaction. Participated in assembly review process to improve production

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