hostoss/server

GLADYS ACEVEDO

*** **** ******,***** ** *****- ************@*****.***

career overview

costumer service-client relatations-data entry high level costumer service

representive with 4 plus years with clientell face to face with guests.estustistic

costumer service. i am very motiavated i am well spoken with others.

core strengths

floor set design

cash managment

store maintence

creative problem solver

top sales performer

costumer service

conflict resolustion

strength organizanial skills

ACCOMPLISMENTS

COSTUMER RELATIONS

EARNED HIGHEST FOR COSTUMER SATISFACTION COMAPANY -WIDE

COSTUMER ASSITANCE

WORKED WITH COMAPANY SYSTEMS AS POS AND BUILDING UP COMAPANY SALES AND WORKING OVER TIME

CONFLICT RESOLTION

RESPONSIABLE FOR GUESTS NEEDS AND PROVIDING INFORMATION ON THE COMAPANY.

WORK EXPERINCE

APPLEBEES

SERVER /HOSTOSS

BRONX,APPLEBEES

Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

JAN. TO CURRENT

HOSTOSS/SERVER

Assign patrons to tables suitable for their needs.

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.

Greet guests and seat them at tables or in waiting areas.

and make sure every guest leaves happy.

Provide guests with menus

APRIL 2009 TO 2010

FEEL BEAUTY SUPPLY

costumer service/cashier

Keep records of purchases, sales, and requisitions.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Assign employees to specific duties.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

COUNSULER

Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.

Counsel students regarding educational issues such as course and program selection, class scheduling, school adjustment, truancy, study habits, and career planning.

Observe and evaluate students' performance, behavior, social development, and physical health.

Enforce all administration policies and rules governing students.

MAY 2006 TO JUNE 2006

EDUCATIONAL BACKROUND

louis d brendeis-law/business

still attending i am currently attending school as of this year for my ged and collage as well. i am currently attending classes for business and my ged.

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