Focus in achievements and getting things done. Multi-skilled

OBJECTIVE To obtain a challenging and rewarding position requiring to be a self-started and team player, with proven ability to achieve high productivity. To work in a place where I can utilize my skills and gain further experience while enhancing the company’s efficiency and reputation.

SKILLS

Bilingual, fluent in Spanish

Adept in computer/ internet operations and MS Office applications

Proficient in customer/ client interaction

Positive presence, energetic, quick learner

Efficient problem-solver, attention to detail and team player

Competent in multitasking amid a fast-pace environment

EXPERIENCE

Peter’s Town Electric Company. Elizabeth/Newark, NJ

Office Administrator 12/11 – Present

Generating, organizing and maintaining proposals, contracts, invoices, spreadsheets, and important documents for potential/current clients. In charge of all office facets; ordering supplies, providing back-up support for the Bookkeeper, bank deposits, maintaining database in MS Access, records and filing systems. Submitting and keeping up to date electrical permits and licenses. Responsible for managing operations personnel of six in accordance with company policies and procedures, as well as supervising clerical staff of four.

Exel Third Party Logistic Company Elizabeth, NJ

Order Processor/ Inventory Control Clerk 6/10 – 11/11

Performed order processing duties which included, receiving and putting away medical products and instruments to shelves/ racks/ bins. Picking and confirming transfer orders through and RF hand held device, as well as working in the inventory department by conducting daily cycle counts, consolidating materials, removing damaged or expired items through SAP software. Assisted managers on various projects to organize warehouse expansion and increase productivity, as well as training new and existing associates for different departments.

Jennifer Lane Building Construction Maplewood, NJ

Administrative Assistant/ Customer Service Representative 04/07 – 07/09

Managed customer service inquiries, schedule appointments for potential clients. Prepared bids and contracts, monitored inventory and maintained data base utilizing ProContractor MX software. Assisted payroll, prepared invoices, contract accounts, and cash transactions. Performed general office tasks which included, distributing mail, answering phones, and ordering construction materials.

Joseph A. Britton Insurance Agency, Inc. Mountainside, NJ

Data Entry/ Office Assistant 01/06 – 03/07

Assisted Vice-President of a medical malpractice insurance agency with new client-related projects, like the enrollment process. Requested information from doctors via email, fax & mail and updated client’s information online for the insurance companies. Implemented modern computer software to perform medical data entry tasks in an accurate manner. Maintained paper and electronic medical records filing ensuring privacy and confidentiality guidelines.

First Americano Insurance Agency Elizabeth, NJ

Customer Service Representative/ Administrative Assistant 03/04 – 12/05

Provided administrative and customer service support for the auto, home, life, commercial and workers compensation departments. Was accountable for the Accident claims department utilizing company’s software TAM, where I responded to clients inquiries, resolved customer issues, processed payments, server as a translator when needed, and fulfilled all office tasks.

EDUCATION

American School of Business Property & Casualty Insurance

Retail Skills Center Customer Service and Sales

Union County College MS Office and Computer Training

University of Guadalajara Architecture

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