Management Manager

ORLANDO HUERTAS

**** ******* ****** / *******, ** 33458-6678, Home: 561-***-****, Email: ********@*********.***

Information Technology (IT) Profile

Manager of Information Systems / Interim Chief Information Officer

Industry-Recognized and Highly Analytical IT Professional with several years of success in multiple aspects of the IT industry including user interface development, diversified information technology systems, staff management, software development life cycle, and client portal management. Proven success achieving excellence within a Mainframe and Client / Server environment with progressive success in the areas of application interfacing, application administration, and reporting.

Extensive background and knowledge of large-scale systems development and deployment, contracting, consulting, help desk operations management, multi-vendor management, additions / upgrades, conversions, and team-management. Experienced in network design, architecture, deployment, and administration.

Streamlined the Legacy systems to save more than an annual $125K throughout all 84 branches in Puerto Rico (Visio) by coordinating the transfer and installation of new telephone lines island-wide as the former PBX Administrator / Supervisor for Associates Finance (Citi Bank), a $30 Billion Dollar Company.

Bachelor’s of Science Degree in Business Administration from Universidad Metropolitana de Rio Piedras. Hold the following certifications: A+ Certified, Security+ Certified, MCDST, MCSA, ICND, Davox, Avaya, and Blackboard. Core Competencies Include:

Information Technology Expertise & Management IT Systems User Interface Development

Software Development Life Cycle Client Portal Management Application Interfacing Reporting

Application Administration Client Relationship Management Strong Analytical Skills Team Leadership & Development

Professional Experience

Florida Memorial University – Miami Gardens, FL (2009-Present)

Interim Chief Information Officer

Progressively Promoted through Increasingly Challenging Positions for an Established Academic Center Founded in 1879 & 1892. Merged in 1941 to Form the Florida Normal & Industrial Memorial Institute in St. Augustine, Developing into a Four-Year College in 1945.

Continue to define, manage, update, and implement a cost-effective and highly efficient IT strategy and objectives across the entire enterprise systems. Oversee the daily activities of 11 full-time employees and 2 student employees. Currently in quest of grants to acquire a distance learning endeavor and portal.

Define metrics based on overall business objectives to be designed through various processes via the IT department. Among the completed projects are as follows: IT Academy / CISCO Academy / Phase I of CashNet / CISCO Surveillance Camera Installs / Online Helpdesk / Generator Installation / Disaster Recovery

Successful in driving significant company sales as a result of incorporating effective cost reduction and revenue seeking procedures. Continue to foresee probable future issues in order to reduce redundancy during downtime through quality expertise.

Progressive success expanding the current infrastructure, successfully anticipating future growth by updating space requirements, contributing to the expansion and growth of an established university.

Director of Academic & Administrative Computing (2007-2009)

Oversaw and ensured the delivery of up to date technology and quality support of the IT department, with consistency addressing the needs of the university’s academic units across all services including Teaching, Learning Enablement and Assessment. Units encompass the following: Deans and Colleagues, the Office of the Provost, University Library, the Faculty Senate, and the Academic Technical Unit.

Cooperated with IT providers, educational technology centers, and the administrative department in effectively serving the academic community in the areas of research administration and grants management. Assisted with student government and interest groups, with a strong focus on the growing graduate student population.

Ensured all IT needs and objectives were addressed in the areas of networking & software delivery, high performance computing & storage, hosting & database administration.

Continued

ORLANDO HUERTAS

6303 Barbara Street / Jupiter, FL 33458-6678, Home: 561-***-****, Email: ********@*********.***

Page 2 of 3

Florida Memorial University experience, continued

Systems Analyst (2007-2008)

Improved business workflow and production as a result of evaluating all business procedures and issues. Expanded current systems to perform new and productive purposes. Evaluated and developed all test difficulties. Prepared and implemented various technical documentation and instructional manuals relevant to the establishment and functions of specific purposes.

Successful Quality Control (QC) Chairperson overseeing all aspects of data entry and controls. Administrator of ERP Administrative Services.

Programmer / Analyst (2006-2007)

Successful MS Dynamics Great Plains 9.0 Administrator with full responsibility for supporting 25 end users, overseeing and maintaining various Windows 2000 SQL server-based administrative systems encompassing the following software applications: ADP Payroll, MS Great Plains, SunGard’s Power Campus, Power Faids, and IQ Web. Developed crystal reports (v9.0) for a variety of applications.

Provided security access services for the ERP administrative applications. Performed upgrades, client installations, and application security, with extensive expertise in accounts payable & purchase order processing, general ledger, and inventory.

Performed systems analysis and design for multiple administrative applications. Cooperated with the FMU Web Master and IMT Staff to develop SQL Server and MS Access databases in Windows 2003/2000 and MS IIS environments. Assisted the Interim Assistant Director of IMT in supporting all technical and reporting requirements for the SQL based, client / server environment.

Consumer Credit Counseling Service of PR, INC. – Santurce, PR (2002-2005)

Manager of Information Systems

Contributed to Significant Client Satisfaction & Enhanced Company Productivity by Assisting all Consumers with Multiple Finance Issues through Educational Seminars, Budget Management, & Counselling for a Nationwide Dept Management Services Company.

Successful Liaison for all local and national creditors in the support of all consumer finance issues. Oversaw all aspects of the daily systems administration, security, staff training and management, web page and report design, maintenance and telephony.

Developed and implemented a successful strategy to incorporate computer technology in supporting all learning and development initiatives. Led all aspects of a successful team project from the initial design to the installation & deployment in the conversion of legacy systems to the current established method, successfully collaborating with users and upper management.

Exceeded savings goal by more than 40% as a direct result of converting the original legacy system to an established and complete application that generated significant cost savings and improved company productivity.

Expanded the Client / Creditor portal’s customer-base by 3.5% to 2,400+ clients. Developed and executed successful department standard work procedures, guidelines, and a disaster recovery layout to address all external auditing guidelines.

***

Additional Experience Includes:

PBX ADMINISTRATOR for Associates Finance, Citibank (1999-2002)

SENIOR NETWORK ADMINISTRATOR for Associates Finance, Citibank

NETWORK ADMINISTRATOR for ICI Paints Incorporated (1996-1999)

Continued

ORLANDO HUERTAS

6303 Barbara Street / Jupiter, FL 33458-6678, Home: 561-***-****, Email: ********@*********.***

Page 3 of 3

Education & Credentials

BACHELOR’S OF SCIENCE DEGREE IN BUSINESS ADMINISTRATION (MIS)

Universidad Metropolitana – Rio Piedras, Puerto Rico

CERTIFICATIONS: A+ Certified, Security+ Certified, MCDST, MCSA, ICND, Davox, Avaya, Blackboard

Technical Skills

Protocols: TCP, IP, SPX, IPX, IPSEC, PPTP, L2TP

Programming Tools: Visual Basic (Standard), SQL CRM’s: Credit Master & Cooperative Processing Resources

ERP’s: Sungard Higher Education – Power Campus / Power Faids / Great Plains / Self Service / SX Enterprise

Mainframe Technologies: COBOL, VSAM, CICS, TSO, JCL

Reporting Tools: IBM Mark IV, Crystal Reports, Sungard Vista Views and Vista Reports, Great Plains FRx, Microsoft Client Portal: IQ WebCT 4.1.5 / Blackboard 9.1

DBA: Microsoft SQL 2000, 2005, 2008

Topologies: LAN / WAN / Ethernet / Gigabit Ethernet

MS Exchange 5.5 / 2003 (8 Servers / 900 Users) / Windows NT

2000, 2003, 2008 (Standard & Enterprise), XP, VISTA

Novell Netware 4.x/5.x / MS Small Business Server / Active Sync Telephony: Avaya Definity , ACD, Vectoring

Cisco Routers: 7200, 3600 and 2600

Firewalls: Cisco PIX 501, Astaro Security Gateway

Switches: Dell PowerConnect 2748

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