RosettaJResume

ROSETTA JONES

PO Box ******

Chicago, Illinois 60643

Objective: To obtain a challenging position as an Office Administrator/Executive Assistant

where extensive and strong organizational skills will be fully utilized.

Skills: Outstanding administrative background with exceptional communication skills.

Possess a professional demeanor, attentive to detail, customer service-oriented,

analytical skills, self-starter, multitask and have the ability to interact

well with all levels of management and staff. Knowledge of Microsoft Word, Word

Perfect,MultiMate, Outlook, Access, CRM Database, Shorthand, Internet Research

and Dictaphone Transcription.

Experience: 2004-Current/Randstad-Adecco – Project Assistant & Office Administrator

- Composed letters to the Legal Department for the Managing Director

- Effectively coordinated and handled relocation to Sears Tower for team

- Handled telephone calls for the Director, Vice President and staff

- Maintained and updated information utilizing the CRM Database system

- Scheduled meetings, set up conference calls and maintained calendars

- Processed attendance lists, prepared materials and name tags for events

- Coordinated travel arrangements, expenses and arranged conferences

1999-2003/Banner – Renaissance Chicago Hotel-Administrative Assistant

- Heavy telephone calls; followed up with feedback for the CEO/Finance

- Assisted staff with filing, data entry and various office tasks, as assigned

- Set up spreadsheets for status; organized and participated in Trade Show

- Assistant to the Property Manager; resolved residents’ issues effectively

- Handled projects as assigned; general administrative tasks; miscellaneous

1997-1998/Hyatt Printers Row – Administrative Assistant to General Manager

- Assisted the Sales Manager and team with telephone calls and scheduling

- Resolved problems guests encountered occasionally in a timely manner

- Composed apology letters on behalf of the General Manager for guests

- Attended weekly staff meetings; transcribed meeting minutes for manager

- Developed and maintained a resolution logbook for guests’ concerns

1980-1994/The First National Bank of Chicago-Executive Assistant

- Travel arrangements, meeting agenda and transcribed dictation from attorneys

- Maintained executive and attorneys’ calendars; processed expense reports

- Assisted in coordinating dinner events for VIPs, including Mayor Daley

- Entered attorneys’ billing time on a daily basis for the Law Department

- Heavy telephone contact; organized files and set up system for efficiency

Education: Graduated from Jones Commercial Metropolitan High School

- Attended Jones Commercial Evening School; obtained shorthand certificate

- Attended First Chicago Bank program for advanced computer courses

- College courses in Business Administration; Real Estate Finance courses taken

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