Customer Service High School

MEGAN ARRANTS

vbk4l1@r.postjobfree.com ***** Cypress Brook Willow Drive, Cypress, TX 77429 Phone: 832-***-****

SUMMARY:

I am a hardworking, enthusiastic and confident individual. I enjoy learning new skills and applying them in the work place. I work well

on my own as well as part of team. I adapt to different situations easily and always maintain a positive attitude throughout. I am a quick

learner and do not hesitate to try new things. I am extremely outgoing and conscientious individual and always apply myself fully to

finish every task. I pride myself on being punctual and dependable.

KEY SKILLS:

Excellent communication skills

Work well with diverse teams effectively

Assertive

Show initiative

Cope well under pressure

Quick learner

Hard working

Able to multi-task

EXPERIENCE:

Skyrokh Aveda Salon, The Woodlands, Texas - Intern May 2012 – Present

Responsibilities include:

Advise clients or customers on aspects of the salon & services available

Demonstrate excellent customer service and adhere to all company standards

Assist in cleaning of all work areas

Client consultations to establish their needs

Taking pride in personal appearance

Demonstrate true passion for customer service by proactively seeking ways to exceed client’s expectations, always going above

and beyond

Highly visible and ready to assist clients when needs arise with a flexible and helpful approach

Jouney’s Hair Studio & Spa Jaeger, Cypress, Texas – Receptionist / Intern December 2011 – April 2012

Responsibilities included:

Provided a professional and friendly first point of contact for all clients and visitors on a daily basis

Handle responsibilities of coordinating all the front desk activities of the salon

Answered a high volume of phone calls in a polite and professional manner

Perform the task of scheduling customer appointments

Perform responsibilities of handling and maintaining cash transactions

Tasked with marketing and selling hair care product to clients

Nine West, Houston, Texas – Sales Associate 2011 (Seasonal)

Responsibilities included:

Greeted countless customers daily at the front door, offering assistance with purchases

Answered questions regarding merchandise, sales and return policies

Stocked all merchandise on shelves in organized manner

SKILLS:

Good working knowledge with Microsoft Office XP, 2010, 2000, 97 & 95, Excel, Word, Outlook, PowerPoint Publisher, Windows XP,

Windows 2010, 2000, 98 & 95. Scanners, various fax machines and telephone systems.

EDUCATION:

Cy-Fair High School, High School Diploma 2012

REFERENCES:

Excellent references available on request.

Contact this candidate