Customer Service Representative
Resume:
Ashley Ann Swint
*** ******* ****** *******, ** *5801
***********@*****.***
OBJECTIVE
To obtain work that will allow me to utilize the skills I have obtained thus far, give me experience and continue my education.
SOFTWARE /SYSTEM SKILLS
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Visual Basic
• SQL
• XML
• XAML
• Capable of maintaining, repairing, and supporting computer hardware and personal PC and network operating systems in an effective and efficient manner
• Able to install or update and configure computer application software, network security software, and document computer systems and networks
• Capable of applying skills in basic computer programming and web-based application to operate networks and hosting basic web-sites.
EMPLOYMENT HISTORY
Customer Service Specialist- Wal-Mart June 2010- Jan 2011
Charleston, WV
• Customer Service/Cashier
• Cell phone contracts
• Maintain stock on shelves
Customer Service Representative- Direct TV May 2009- Jan 2010
Huntington, WV
• Provided billing resolutions
• Sold additional services to customers
Supply Specialist- United States Army Sept 2007- April 2009
Fort Jackson, SC
• Monitor supplies signed in and out of unit
• Daily inventory of unit supplies
Driver- The Journal Jan 2004- Jan 2005
Martinsburg, WV
• Newspaper Delivery
EDUCATION
Computer Information Technology & Networking Jan 2010- Present
WVU Institute of Technology
• CCNA Internetworking 1-4
• Computer Operating Systems
• Network Operating Systems
• Visual Basic Programming
• Network Security Fundamentals
Network Systems Admin Sept 2009-Jan 2010
ITT Tech
General Diploma
Riverside High School
REFERENCES
Amber Berry- Billing Supervisor Jan-Care Ambulance Service, Inc.
Brad Carver- Owner Quality Care Nursing
Mary Hamilton- Napa Auto Parts
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