**** ** ********** **** ***** ARCADIA FL,*****
863-***-**** • *************@*****.***
CASSANDRA DANA ADAMS
OBJECTIVE
A fulltime or part time position as a Veterinary Receptionist where I can apply my best skills and abilities. Reliable worker with the ability to learn new concepts and skills quickly.
WORK OF EXPERIENCE
January 2008 - September 2009 Sweet bay Supermarket Arcadia, FL
Sales Associate(Cashier)
Maintained and restocked inventory.
Provided excellent customer service.
Operated computerized cash register system and made money transactions.
December 2009 - April 2010 H&R Block, Inc. Arcadia,FL
Client Service Professional(Receptionist)
Attended phone calls, concluded the nature of calls and assisted callers to the proper department .
Successfully organized appointments between employees and clients.
Determined client wait time.
Responsible for e-file tax return reports, filing, memos, and other
correspondence.
Kept detailed messages from the person called upon, containing name,call timing and business nature.
Accepted and distributed messages and mails to proper departments
and employees.
Excellent interpersonal,communication,and customer service skills.
Operated a computerized cash register system and made money transactions.
EDUCATION
August 1996 - June 2009 Desoto County High School Arcadia, FL
High School Diploma
Member of the Big Brother, Big Sister program.
COMPUTER SKILLS
Proficient with Microsoft Word, Excel, and PowerPoint, and Internet.
LANGUAGES
English
Spanish-Basic
REFERENCES
Brizeida Segura 1114 NE Sugar babe Road Arcadia FL, 34266
Brenda Velasco 6 Sevilla Avenue Arcadia FL, 34266