Administrative Assistant Manager

LEILANI SANTOS

**** ********* ***. *****, ** ****6

Tel: 973-***-****

E-mail: ********@*****.***

OBJECTIVE

To obtain a challenging position in an organization that will capitalize on my experience, administrative skills and knowledge, while at the same time acquire new aptitudes and experience.

EXPERIENCE

2009 – 2011 Mentor Technical Group – Administrative Assistant

Assist Calibration Manager by compiling information and building reports.

Handle all calls, correspondence, files, and reports.

Perform general office duties.

Responsible for tracking all tasks assigned by management.

Manage contract approval and renewal process.

Handle information in a confidential and diplomatic manner.

Prepare proposals for different clients.

Prepare requisitions for the purchase of standards, uniforms, and equipment for the Department.

Prepare Monthly schedules from different sites for the Calibration Technicians.

In charge of all invoicing for the Calibration and Mechanical Department.

Enter Calibration Certificates in the system and prepare Calibration Certificates.

2008 to 2009 HealthSouth Rehabilitation Hospital – Administrative Assistant

Assist CEO, Marketing Director and other Senior Managers by compiling information and building reports.

Prepare formal and informal written communications for both internal and external business needs.

Manage contract approval and renewal process, updating contract manual as needed.

Coordinate activities surroundings events and meetings, hosted at the hospital. Participate in Employee Activity Committee.

Back up different hospital departments as needed on a temporary basis while Manager is out.

Collect physician timesheets and initiate check requests as needed.

Initiate check requests as needed for various licensure or permits that are required for the hospital.

Work with the hospital credentialing functions as needed.

Handle information in a confidential and diplomatic manner.

Act as a liaison or contact for hospitals with various outside organizations.

Maintain appropriate statistics and generate report as required by DMO

Responsible for all public relations, advertising community events, patient screening events, and media relationship. Provide favorable media and community relationships and generate media coverage.

Remain knowledgeable of and effectively promoting programs and internal resources.

Utilize CRM for creating, tracking, and monitoring liaison territory management, referrals and activities.

Support the ITG Department.

Assist the Human Resource Coordinator

2006 to 2007 RG Premier Bank, Hato Rey, PR – Secretary

Assist SVP of Investment and VP of Treasury in all aspects of the business and personal related issues.

Prepare SVP of Investment & VP of Treasuries Agenda.

Handle all calls, correspondence, files, reports, and travel accommodations for the SVP of Investment and VP of Treasury.

Handle SVP of Investments insurance policies and numerous personal tasks, which require much discretion and confidentiality.

Perform general office duties.

Prepare spreadsheets in Microsoft, Word, Excel, and Publisher.

Responsible for the posting of the Market Rates for the Certificate of Deposits of the bank.

Prepare monthly reports for the Board of Directors.

EDUCATION

1999 – 2005 Universidad del Turabo, Gurabo, PR – Office Administration

2009 Universidad del Turabo, Gurabo, PR – Management in Office Technology

SKILLS

Computer knowledge in Excel, Microsoft Word, Power Point, Publisher, Access, Microsoft Outlook, Outlook Express, ADP Time Saver, ADP Report Smith, ADP Pay Expert, Shoreline Communications, Lucent Switchboard, Lotus Notes, SharePoint, IP Reports, Patcom, UDS Pro, Google Apps, Fully bilingual. Ability to learn quickly and work independently, work well under pressure. Great communication skills. Build strong working relationships with co-workers and other staff, recognizing individual’s talents and perspectives. Identify, analyze and solve problems.

REFERENCES

Available upon request.

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