Customer Service High School

Lavonna Young

*** *. ************ ******

Philadelphia, PA 19140 215-***-**** Telephone

*******@***.***

PROFILE

• Highly motivated individual that can work in a positive manner within a team environment or individually, seeking employment with a company that affords me the opportunity to help achieve its’ goals.

• Strong work ethic; willing to do whatever is necessary to complete goals and meet deadlines.

• Ability to multi- task with attention to detail and accuracy.

• Excellent interpersonal skills.

• Committed to providing the highest levels of customer service.

• Also to learn as much as possible and be a great asset to your company.

PROFESSIONAL EXPERIENCE

CleanTech Services Philadelphia, PA 12/14/10-Current

Cleaner

• Clean at The Academy of Natural Science

• Clean bathrooms, hallways, exits, windows, and floors.

Potomac Job Corps Center Washington, DC 10/2009-10/2010

Business Technology Trainee

• Ability to author professional correspondence.

• MS Office Applications: Word, Excel, PowerPoint, Internet Explorer.

• Keyboarding and document formatting.

• Managed alphabetic, numeric or subject filing systems.

• Switchboard/ multiline phones.

Day Care Center Philadelphia, PA 09/2008- 09/2009

Child Care Provider

• Maintained a safe play environment.

• Observed and monitored children’s play activities.

• Sanitized toys and play equipment.

• Assisted in preparing food and serving meals and refreshments to children.

• Provided quality care for children.

• Supervised daily activities.

Diversified Printing and Scanning Company Conshohocken, PA 05/2008- 08/2008

Packer

• Marked and labeled containers using marking tools.

• Examined and inspected containers to ensure that packing specifications are met.

• Sealed containers using tape.

• Loaded materials and products into equipment.

Marriott Hotel Conshohocken, PA

Housekeeper

• Cleaned carpets and draperies, using vacuum cleaners.

• Replenished supplies, such as drinking glasses, linens, and bathroom items.

• Dusted and polished furniture and equipment.

• Cleaned rooms, hallways, lobbies, and restrooms so that health standards are met.

• Emptied wastebaskets and transport other trash and waste to disposal areas

EDUCATION AND PROFESSIONAL DEVELOPMENT

Potomac Job Corps Center Washington, DC 09/2009- 09/2010

Business Technology Vocational Trade

Edison High School Philadelphia, PA 09/2003- 06/2007

High School Diploma

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