Accounts Receivable Supervisor
Laura Hernandez
Santa Clarita, CA 91350
Industry
Accounting/Accounts Receivable
Preferred Work Type
Full Time
Salary Requirement
$55K-$60K
Resume Details
Objective: To Further My career with increasing challenges and responsibilities, in association with and environment that promotes career growth.
Profile: Experience in the hospitality industry for 9 years. Began, as a Hotel PBX Operator, was promoted to Front Desk Agent and was then promoted to Accounts Receivable Supervisor.
Excellent oral and written communications skills, resulting in the development of productive working and relationships with individuals at all levels from diverse backgrounds.
Self-Motivated; able to make and implement decisions, and set effective priorities to achieve goals.
Experience:
PBX Operator-Fairmont Miramar Hotel, Santa Monica, CA-4 Diamond/4 Star Hotel 1998-2000
Responsible for all incoming calls to 302 room property, as well as all faxes to our guest and other departments of the hotel.
Front Desk Agent-Fairmont Miramar Hotel, Santa Monica, CA-4 Diamond/4 Star Hotel 2000-2002
Responsible for all guest checking in and out of the hotel, as well as responsible of our daily agent bank of $1500.00. Completing all morning reports, which included processing of all guest credit cards, which needed additional authorizations.
Accounts Receivable Supervisor-Fairmont Miramar Hotel, Santa Monica, CA-4 Diamond/4 Star Hotel July 1998-July 2007
Was Responsible for the hotels City and Guest Ledger, as well as keeping our aging current to comply with corporate standards, of no less than 95% current.
Responsible for assuring that billing policies and procedures are followed.
Resolved all customer disputes daily.
Request prepayment from Credit Card and other Prepayment “type” of accounts.
Process Accounts Receivable adjustments for proper approval and processing.
Report doubtful accounts in a timely manner and make recommendations for proper course of action.
Calling, Faxing, E-mailing and Mailing clients to advise on past dues.
Entered proper collection notes in system.
Set up credit meetings once a month with Director of sales/catering, front office manager and controller to discuss any outstanding accounts and future events/meetings that need to be looked at as far as payment or any concerns that the controller might have.
Provided Credit references to other properties of those who have billing history with the hotel.
Posting of all credit card and check payments to the hotel daily.
Responsible for organizing and mailing out of all group and social function billing with all corresponding back up, in a timely manner to adhere to corporate standards of 3-5 business days from groups departure.
Supervision of the AR coordinator and making sure her deadlines are being made.
Accounts Receivable Assistant-Am-Touch Dental, Valencia, CA July 2007- April 2008
Responsible for applying payments to the accurate accounts, Daily.
Processing of credit card and check payments, Average credit card payments daily $20,000++ and checks $45,000-$50,000 Daily.
Calling Clients to advise of past dues.
Responsible of billing out all new orders for the day.
Applying credits to our customers in a timely manner.
Responsible for any projects my supervisor had for me.
Education:
High School Diploma-Santa Monica High School, Santa Monica, CA 1998
Skills:
Fluent in spoken and written Spanish. Proficient in Word, Excel, Outlook, Operah, Fidelio, Mas90, Fusion as well as various e-mail and internet applications.