Manager Administrative Assistant
Resume:
STEFANIE LEMANSKI
Harbor Beach, MI 48441
OBJECTIVE
To obtain employment. a Remote Agent.________________________________________
SKILLS AND ABILITIES
• Extensive knowledge of various agencies in county and services they may provide.
• Design, complete and monitor reports to measure key operational areas, including fiscal allocations/expenditures and other key clerical areas such as front desk/phones/mail/State car use/etc.
• Monitor compliance with State and Federal guidelines.
• Assure reports and budgets are completed as required, timely and accurately.
• Microsoft Office 2007, Excel, Access and Word.
• Demonstrate the ability to manage multiple responsibilities simultaneously, and meet deadlines in a fast-paced environment.
• Excellent knowledge of modern office practices and procedures; correct spelling, punctuation and grammatical usage.
• Sound knowledge of basic business arithmetic; techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment.
• Ability to communicate courteously and tactfully with individuals to help maintain a long-lasting, nurturing, and positive relationship with them.
• Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently.
• Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files.
• Capable of functioning effectively within a diversified group of people, work independently on administrative tasks or projects, as well as think well on the spot.
• Uncommon ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions.
PROFESSIONAL EXPERIENCE
New Horizons Rehabilitation / Michigan Rehabilitation Services 04/2010 –09/2011
Program Support, 40 hours per week.
Assessed needs of clients and refer them to appropriate services available throughout the community.
Serviced as liaison between Administrative Manager, Vocational Counselors, other office staff and Clients by transmitting information, explaining work instructions, and following up as appropriate.
Work with students individually or in groups preparing each for employment or college.
Assisted Vocational Counselors with seminars for students either prepping for college or employment.
Developed personalized resumes individual to each clients specific need.
Enter data into specialized software in a timely and accurate manner.
Switching between computer programs frequently to ensure correct information is being provided and or entered.
Switching between various computer programs to enter data.
Answered the telephone and transferred calls to the appropriate individuals, divisions or department.
Conducted orientation to agency services once a month in Sanilac and St. Clair Counties to prospective clients.
Took telephone messages for the staff.
Greeted visitors to the facility, answered questions and directed them to the appropriate individuals.
Make photocopies and operate a variety of standard office machines.
Set up and maintain various files, records and registers.
Complete a variety of forms and prepare account summaries and reports.
Participate in MRS Agency Wide meetings.
Attend meetings with partner agencies as needed.
Meet with Director on a regular basis regarding areas of responsibility.
Coordinate work needs with other Supervisors and Program Manager.
Discuss and review policy changes and guidelines and implement changes.
Work with others supervisors to maintain up-to-date work procedures.
Advanced Home Care 05/2006 – 04/2010
CENA/ Administrative Assistant, 40 hours per week.
Handles Client concerns and assists Clients in a respectful and non-judgmental manner, fostering independence and self-determination whenever possible.
Assisted Elderly with various ADL’s.
Maintained Client records per federal and state regulations as well as according to agency policies and procedures.
Enter data into specialized software in a timely and accurate manner.
Switching between computer programs frequently to ensure correct information is being provided.
Answered the telephone and transferred calls to the appropriate individuals, divisions or department.
Greeted visitors to the facility, answered questions and directed them to the appropriate individuals.
Received and distributed mails.
Organized and maintained office files and records.
Make photocopies and operate a variety of standard office machines.
Set up and maintain various files, records and registers.
Greet public in person and over the telephone.
Complete a variety of forms and prepared summaries and reports.
Blue Water Center For Independent Living 05/2007 – 07/2007
Internship/Volunteering , 20 hours per week
Handles Client concerns and assists Clients in a respectful and non-judgmental manner, fostering independence and self-determination whenever possible.
Enter data into specialized software in a timely and accurate manner.
Switching between computer programs frequently to ensure correct information is being provided.
Maintained Client records per federal and state regulations as well as according to agency policies and procedures.
Assessed needs of clients and refer them to appropriate services available throughout the community.
Answered the telephone and transferred calls to the appropriate individuals, divisions or department.
Greeted visitors to the facility, answered questions and directed them to the appropriate individuals.
Received and distributed mails.
Organized and maintained office files and records.
Make photocopies and operate a variety of standard office machines.
Complete a variety of forms and prepared summaries and reports.
EDUCATION
Ongoing Studies, Bachelors degree in Psychology, 125 credits, Baker College Online
Diploma, Sandusky High School
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