Customer Service Manager

DORON DUSUAU

**** ***** ******, *** *******, Louisiana, 70113

504-***-**** • **.******@*****.***

Future Enrolled Agent

Professional Summary

Business Professional with expertise in consulting, time management, business process. Experience Microsoft office applications aligned with critical business requirements. Responsible quick learner that is willing to go the extra mile. A tax preparer for two years meeting IRS requirement. Community actives for the Central City neighborhood in New Orleans, La.

An inspiring Enrolled Agent in training with an ambitious goal of start a tax firm.

PROFESSIONAL EXPERIENCE

Jackson Hewitt tax service • New Orleans, Louisiana 70118 • January 2011-April2012

Company Description – A tax preparation business geared to help the community with tax issue and e-filing.

Tax Preparer

Position Description – Preparing tax returns, assist tax problems, and receptionist duties.

Managed staff

Community outreach /advertising

Provide critical help in tax issue

Central City Renaissance Alliance • New Orleans, Louisiana 70113 • April 2011- April 2012

Company Description – Is a non-profit organization build to help the community advance in these facets: financial literacy, parental classes, Computer literacy classes, and civic outreach

Lab Manager

Position Description – Overseeing events, receptionist duties, community outreach, managing onsite volunteers, and customer service an

Run the Learner web program

Co-Managed the Digital Connecters

Managed a IRS sponsored VITA site

EDUCATION

L.E .Rabouin high school 2006-2010

Digital connectors program 2010

Jackson Hewitt tax school 2010- 2011

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