Medical Nurse
Resume:
Maria Wilson-Freites
Locust Grove, GA 30248
*****.*******@*****.***
OBJECTIVE:
Presently seeking new challenges in the Hotel/Tourist/Guests Services industry which effectively utilizes my concierge knowledge. Would like to expand my knowledge within the industry.
MAJOR ACCOMPLISHMENTS:
Developed a new approach to a better guest experience by utilizing my one on one concierge experience. My qualifications include; public relations within a hospital setting, phone etiquette for both hotel and hospital, language translation for Spanish, research for insurance purposes, billing, testing, computer input and compassionate listening skills. Have 22 years of hospital experience, at which time I moved into different positions within the same facility. Went from patient care to clerical office and administrative work learning all aspects of hospital administrative and supervisory work. Then transferred to the security and eventually hospitality industry.
EXPERIENCE:
May 2005
to May 2011
Lake Buena Vista, FL WDW Swan & Dolphin Resort
Concierge
Assist hotel guests with dining reservations, directions, suggestions for outings, troubleshoot guest challenges, refer to golf and recreation, tours, medical facilities when ill, babysitting services, shopping, convention areas, time management issues, phone referrals, boarding passes, transportation and any other issues that will help make their stay comfortable and enjoyable.
June 2004
to June 2005
Marlin Central Monitoring
Kissimmee, Florida
Security Operator
Worked downtown Kissimmee as a team member certified in security monitoring, video verification and dispatch operator for a well known monitoring facility.
April 2003
to June 2005
Lake Buena Vista, FL
WDW Cast Member
Merchantainment
Worked in the Downtown Disney Days of Christmas Store, as a floor person and cashier. Took care of shoppers and hotel guests entering the store for Disney Christmas merchandise. Make suggestions and assist with special orders. Entertain young children entering the store by creating magical moments.
April 1981
to September 2003
Our Lady of Lourdes Medical Center
Camden, NJ
I moved up from position to position acquiring knowledge about different aspects of patient care and comfort. I was a Nurse Aide, Clerical Clerk, Medical Records Clerk, Admissions Clerk, Patient In-Out testing Clerk, Student Nurse, and Dialysis Technical Aide.
EDUCATION:
2010
South University on Line
Savanah, GA
BSN Nursing/ Public Relations GPA: 3.0
On-Line College Campus to finalize prior field of study and degree.
Helene School of Nursing Blackwood, NJ
Associate Nursing GPA: 3.0
Nursing School on Blackwood Campus.
ACTIVITIES:
Pass Member of Kaighn Ave Baptist Church, Camden NJ. Assisted in Sunday School as a school assistant and choir member. Attended Life Assembly of God Church, Kissimmee, FL. Interested and occassionally volunteer for commity organizations such as Give Kids the World and Osceola Council on Aging. Enjoy, swimming, fishing, biking and outdoor sports. Now in Georgia attending CBC in McDonough
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