Customer Service Assistant
Resume:
Nache Harris
***********@*******.***
Bay Point, Ca 94565
Objective
To increase my skills and experience, provide the public with great service, and continue
to be a committed and diligent worker.
Experience
Over nine years of customer service experience and four years of legal experience.
Completion of computer application courses focusing on keyboarding, Word, Excel,
PowerPoint, and Outlook.
Employment History
6/07 - 1112011
Employer: Superior Court of California, County of Solano
Job Title: Legal Process Clerk II
Duties: Assist the public via phone and over the counter. Advise the public of legal information
and resources. Receive, examine, and file legal documents. Review documents for sufficiency,
completeness, and validity. Prioritize and organize workload. Schedule court hearings. Sort,
prioritize, and distribute incoming mail. Entering and retrieving data. Prepares and maintains
complete files. AlfalNumeric filing. Use of office equipment to fax, copy, and calculate.
5/03-5/05
Employer: Superior Court of California, County of Alameda
Job Title: Legal Processing Assistant II
Duties: Receive, examine and process various legal documents. Review oflegal court
documents for errors, inaccuracy and/or completion. Filing legal documents, retrieving data, and
preparing court calendars. Assisting callers and visitors, accepting
payments, and Balancing. Other general office support using a variety of office machines
and equipment such as photocopiers, fax machines, typewriters, computer terminals, and
postage machines.
5/01-5/03
Employer: One Legal Service
Job Title: Branch Assistant, Martinez, CA
Duties: Provides customer service via phone, fax and occasionally in person. Receives
and assembles legal documents. File documents in court, research court cases.
Open new accounts, process payments. Ordering supplies and general office
maintenance.
Education:
40 Units toward AS Degree completed at Contra Costa College.
Certificate for Completion of Computer Applications course in the ROP program.
Typing Certificate for 47 Net WPM - Updated 12/2011
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