Customer Service Sales

Career Summary

Creative and determined graphic and commercial arts major with an abundant amount of experience with programs like Photoshop, illustrator and after effects. Dependable, patient and focused on delivering the best. Known for providing high quality work and great costumer service.

Experience

Sales Associate August 2012 – Present

Converse Miami, Florida

Responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow.

• Create a fun, energetic environment for our customer.

• Ensure basic understanding of footwear, apparel and accessories

• Partner with teammates on tasks, processes, merchandising and product flow

Professional Experience

Merchandise/ Intern January 2011 - Present

Disney College Program Orlando, Florida

Participating in a living, learning and earning experience with a Fortune 100 company.

• Cash handling - both manual and using computerized registers

• Working independently or as part of a large team

• Approaching Guests and engaging them in conversation

Mobile Sales Associate July 2011- August 2011

Target Mobile Miami Gardens, Florida

• Achieves personal sales and profitability goals by consistently and pro-actively engaging guests utilizing the Company's sales process

• Provides guests cutting-edge solutions in a friendly, confident and knowledgeable manner

• Performs a variety of non-negotiable standards of kiosk operations including stocking, cleaning, visual merchandising, etc.

Fine Jewelry Sales Associate December 2010 – January 2011

JCPenney Miami, Florida

Responsible for providing outstanding customer service, establishing and developing strong customer relationships, building individual sales volume and establishing new accounts.

• Connecting with customers and demonstrating an enthusiastic and positive attitude.

• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures

• Communicate effectively with customers, peers and management

Cashier /Kid Check™ Attendant June 2009 – December 2011

Chuck E Cheese Pembroke Pines, Florida

Play a vital role in ensuring the guests have a great time. Help in assisting that "every guest that come together, leaves together". Additionally, you’ll explain how everything works to first time guests and help ensure they have a great time.

• Explaining menu and service sequence to the guests

• Taking orders correctly and efficiently and suggestive selling key items.

Education

• Associates of Arts in Graphic and Commercial Arts

Miami Dade College, Miami, Florida Expected Graduation date: May 2013

Awards and Recognition

• Miami Lakes Educational Center

Certificate of completion in Sound Engineering June 2010

Professional Development

Disney University

Marketing You Spring 2011

Human Resource Management Spring 2011

Additional Skills

• Proficient in Protools®

• Reasons®

• Microsoft® Office

• Adobe® Photoshop

• illustrator

• After Effects.

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