Customer Service Manager
Resume:
James Richard Williams
Horn Lake, MS 38637
Work Experience: 1999-present C Spire Wireless -- Retail Support Representative
Receive inventory and report any discrepancies to purchasing department to be addressed with vendors. Stock, maintain and organize inventory room. Stock and maintain sales floor. Transfer inventory between stores. Maintain inventory by performing spot counts and complete counts, investigating discrepancies and making necessary adjustment. Train other employees on procedures. Perform light maintenance.
Installer - install mobile phones and hand free kits in vehicles. Trouble shoot and repair
Working with system support to maintain store computers and peripherals. Install
Replacement units , ship defective units for repair.
1994 – 1999 Wal-mart -- Customer Service Manager
Supervised cashiers, Customer service department, maintained registers for cashiers.
Education: 1999: Associate in Applied Science
Electronics Technology
Copiah-Lincoln Community College Wesson, Ms
1989: Bachelor of Science
Business Administration
Minor In Computer Studies
Belhaven College Jackson, Ms
1981: Graduate of Brookhaven High School Brookhaven, Ms
References available upon request.
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