ORVAL PHELPS

**** *. ****** *****

Centennial, Colorado 80015

303-***-****

v8e07y@r.postjobfree.com

DIRECTOR – INFORMATION TECHNOLOGY

Technology Infrastructure / Data Security / Program & Project Management / IS / LEAN

Six Sigma / Top Secret SCI Clearance / Process & Procedure Reengineering / Technology Implementation

Developed hardware and software solutions for multiple applications including voice systems, satellite communications, long-haul communications, air traffic control and landing systems, RADAR, biometrics, security and deployable communications systems. Equally effective in managing civilian and military personnel.

Key Skills: Action-oriented, hands on. Trouble shooter and problem solver. Highly competitive, self motivated and personable. Innovative and imaginative. Resourceful, reliable and well respected. Proven project manager and coordinator. Analytical and decisive. Coordinated and focused. Administration and business management.

MS, Information Resource Management, Air Force Institute of Technology. BS, Computer Information Systems, Troy State University Montgomery. AAS, Management Information Systems, Community College of the Air Force, Advanced Communications and Information Officer Course, U.S. Air Force, CompTIA Security+ Certification

CAREER HISTORY AND HIGHLIGHTS

Adjunct Professor, Colorado Technical University, 2010 to Present. Teaches courses assigned by Computer Science and Information Technology Department Head, currently computer forensics. Prepares course syllabus, lecture notes and project materials. Evaluates students through observation, scored projects and objective testing. Facilitates in-class discussions and provides individual instruction as needed.

Information Technology Consultant, Phelps Technology Consulting, 1994 to Present. Provides design, guidance, and implementation on custom software development, small network configuration, troubleshooting and repair, security solutions, data recovery and application of information technology.

Director / Technology / Communications Operations, U.S. Air Force, 2006 to 2007. Oversaw $350M budget and 11 staff. Directed policy, guidance, planning, budgeting and implementation of Air Force Voice Systems, Satellite Communications, Long Haul Communications, Engineering and Installation, Air Traffic Control and Landing Systems, RADAR and deployable communications systems for all U.S. Air Force bases in Europe.

Program Manager, Network Systems Division, U.S. Air Force, 2004 to 2006. Managed and authored processes, policy development, correspondence, information requests and technology development for use by all U.S. Air Force bases in Europe. Developed critical communications systems status reporting tool to provide on-demand updates to senior leadership across multiple organizations. Led software development team to produce first-ever secure interface.

- Centralized software development leading to unit collaboration and increased efficiency. Different units were developing similar software programs for various processes without interaction. Current procedures wasted personnel time and effort. Submitted proposal for centralization of software development. Proposal was accepted by U.S. Air Force and implemented world-wide.

- Improved on-time tasking rates from 60% to 95%. Division was late on 40% of all taskings from all sources and required three full-time personnel to handle the workload. Developed processes and automations to control internal and external tasks. Improved on-time rates by 35% enabling a decrease in manpower to one part-time employee.

Department Head, Multimedia and Electronics Maintenance, U.S. Air Force, 2001 to 2004. Directed staff of 85. Led operations for base graphics, digital photography, video production, publications, base television channel and physical intrusion detection systems maintenance.

- Upgraded perimeter intrusion detection systems reducing false alarm rates by 79%. Perimeter intrusion detection systems were generating excessive false alarms due to aging equipment. These alarms were reducing productivity and interfering with the maintenance of other systems. Obtained funding to modernize an intrusion detection sensor system. Upgrades reduced false alarm rates, freeing up manpower for other missions.

- Authored first highly successful DoD study involving iris recognition biometric and smart card technology. The General Services Administration was analyzing biometric technologies to assess where they could be utilized. Developed Department of Defense study concerning iris recognition and smart card technology. Study was published providing an accurate blueprint for evaluating technical requests concerning this technology.

- Achieved 100% mission ready status, through modernization and revitalization of equipment. Department ran inefficiently due to equipment degradation as a result of lack of funding. Identified new funding source leading to $3.5M investment. Became only department to achieve 100% readiness status, allowing department to continue full customer support after loss of 50% of assigned personnel.

Manager, Personnel Assignments System Support, U.S. Air Force, 1996 to 2001. Led and oversaw development of headquarters assignment management system handling human resource assignments for entire Air Force.

- Spearheaded design, development, testing, certification and operation of a first-ever secure web-based interface for the Air Force Personnel system. Project was completed on-time and under budget with a 90% savings of both time and money over previous project team with reduced head-count from 9 to 6 personnel.

- Directed addition of time-sensitive feature for the web-based personnel system. Project was completed in only 15% of the estimated time and was lauded by senior leadership as creating a new benchmark standard for tracking and improving staff retention levels.

Financial Systems Programmer Analyst, U.S. Air Force, 1986 to 1996. Led development team and accomplished hands on financial systems software development for Air Force worldwide payroll system. Development accomplished in 10 programming languages.

- Revised the Appropriated Fund Support to Morale, Welfare, and Recreation activities system reducing the quantity of computer code in the system. This code reduction and program effectiveness was performed with seamless integration and reduced errors by 90%, improving maintainability, and accelerating routine changes.

- Revolutionized the release processing system for the Air Force Civilian Automated Pay System. Reduced erroneous software releases to zero from an average of 2 per year and also increased change tracking from 60 to 100 percent per year.

EDUCATION / TRAINING / PERSONAL

Education:

MS, Information Resources Management, U.S. Air Force Institute of Technology

BS, Computer Information Systems, Troy State University Montgomery

AAS, Management Information Systems, Community College of the Air Force

Security Clearance:

Top Secret SCI – Cleared for Top Secret information and granted Sensitive Compartmented Information access by Department of the Air Force Adjudication Facility, based on DIS Single Scope Background Investigation (SSBI).

Technical:

CompTIA Security+ Certification

Using Microsoft Sharepoint Technologies for Knowledge Workers

Advanced Communications and Information Officer Course.

Web Page Maintainer Training

Basic Communications and Information Officer Course.

Cold Fusion Developer Training

Ada Programming Principles

Computer System Security Familiarization

Software Quality Assurance

Ada Software Developers Course

Basic Application Programmer Course

Training:

Air Force Smart Operations for the 21st Century (Six Sigma / LEAN)

Anti-Terrorism Level 1

Intermediate Military Leadership Training

Squadron Officer’s School

Supervisor’s Security Forces Augmentation Training

Government Civilian Personnel Supervisor’s Course

Flight Commander’s Course

Air Force Officer’s Training School

Total Quality Leadership Course

On-the-Job Training Certifier’s Course

Air Force Supervisor Safety Course

Airman Leadership School

Supervisor’s Course

Training the Trainer

Non-Commissioned Officer Preparatory School

Community:

Boy Scouts of America

The Way International

Professional Groups:

Armed Forces Communications and Electronics Association

Other:

American Legion

National Eagle Scout Association

Military:

United States Air Force, Major (O-4)

Personnel Reliability Program (PRP) Certifying Official

Awards:

Graduate Honors (Magna Cum Laude), Troy State University Montgomery

Alpha Sigma Lambda, Troy State University Montgomery

Sigma Iota Epsilon National Management Honor Society, Air Force Institute of Technology

Valedictorian, High School

Professional Awards:

Outstanding Program Manager of the Quarter

Annual Outstanding Department Award

Outstanding Communications and Information Officer of the Year

Armed Forces Communications & Electronics Association Emerging Leadership Award

Western Regional Distinguished Young AFCEAN Award

Junior Manager of the Quarter

Department Outstanding Manager of the Quarter

Outstanding Senior Technician of the Year and Quarter

Outstanding Technician of the Quarter

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