Experienced Sales Rep
Resume:
FANIA PINSKER
Redondo Beach, CA 90277
310-***-**** *********@***.***
PROFESSIONAL EXPERIENCE
*/** – 4/10 INSIDE/OUTSIDE SALES ASSOCIATE – Enserv/Stericycle (a Medserve Company) – Vernon, CA
• Medical and Hazardous Waste Disposal - Saves, secures, and converts” by handling all customer cancellation requests, providing ongoing education of contract details, regulations to existing customers, and by obtaining customer contract commitments.
• Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals
• Establishes and maintains a high level of customer satisfaction for major accounts. This includes meeting customer retention goals.
• Reduces lost major accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retention.
• Increased revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability and maintains 90% closing sales ratio and 40% increased profitability ratio.
• effectively communicates pricing and service strategies;
• Proposes customer solutions that are compliant with appropriate local, state and federal regulations and effectively communicates pricing and service strategies;
• Updates and secures customer service agreements Builds relationships with current customers while growing the revenue and profits through service changes and price increases. Communicates OHSA and HIPAA regulatory compliance issues to customers. Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers. Works as liaison between customers and accounts payable department for collection of receivables when requested. Performs other related duties as required or requested.
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7/08 – 1/09 NATIONAL ACCOUNT EXECUTIVE - Goldline International, Inc. – Santa Monica, CA
• Nationwide inside sales of precious metals in bullion and rare coins such as gold, silver, platinum and palladium. Help clients to diversify their investment portfolios with precious metals to secure the future of their financial position and gain optimum returns. Responsible for over 200 outbound calls and 3 hours talk time in addition to exceeding monthly sales quota.
6/04 – 3/08 TERRITORY INSIDE & OUTSIDE SALES MANAGER - 2K Medical Systems - Redondo Beach, CA
• Nationwide sales of Windows based medical billing software, electronic medical records for medical offices, hospitals, home care facilities, retail pharmacies, physicians, HMO’s, home care facilities, specialty practices and medical billing services. Set up online demos for all products by McKesson such as Lytec, Medisoft, Springcharts, Soapware, 2Klean Claims and 2K Mobilelink
• Responsible for training new salespeople and mass inventory of software products
• Generated over $5 million in sales revenue and accumulated $1 million profit per fiscal year
• Consistently achieved Top Sales Representative
1/00-3/04 TERRITORY SALES MANAGER - Actsys Medical, Inc. - Westlake, CA
• Nationwide sales of plasma derivative products (Bayer and Baxter) and pharmaceuticals to hospital and retail pharmacies (including Johns Hopkins, UCLA, and the California Correctional Facilities), physicians, HMO’s, home care facilities and specialty practices.
• Generated $10 million in sales revenue per year.
• Accumulated sales of $1 million profit per fiscal year
• Awarded monthly Top Sales Representative twelve times in two years
1/99-1/00 PRODUCTION SALES MANAGER - Time Warner Communications - Chatsworth, CA
• Developed and implemented presentation of sales strategies to acquire new clients for West Valley Studios, a division of Time Warner Communications
• Managed sales process: cold calling, prospecting, negotiating, “closing the deal”
• Acquired more than $500,000 of new business
2/98-1/99 EXECUTIVE ASSISTANT TO PRESIDENT - Professional Planning/Royal Alliance - Thousand Oaks, CA
• Provided support to the president in a certified financial planning office managing life insurance, stocks, bonds, mutual funds and other investment vehicles
• Developed client insurance and investment presentations
• Prepared and responded to correspondence, insurance document submissions and real estate document transactions
3/96-1/98 EXECUTIVE ASSISTANT TO VICE PRESIDENT - The Post Group- Los Angeles, CA
• Provided administrative support to high level executive at a post production facility including scheduling, correspondence, petty cash, daily catering and production office space rentals
• Prepared reports for financial and upper management departments
• Miscellaneous office responsibilities: telephone reception, supply ordering, vendor interaction, check requests and expense reports
5/91-2/96 VICE PRESIDENT AND CATERING MANAGER - Plaza Deli and Grill - Los Angeles, CA
• Creation and development of new restaurant facility at large medical facility at UCLA Campus. Successfully implemented various sales and marketing strategies for purpose of acquiring new business from various UCLA medical departments and numerous pharmaceutical sales vendors.
• Supervised and educated staff of 25 with primary focus of increasing sales.
• Tripled sales in two years in catering division resulting in over $1,000,000 revenue.
• Other duties included: payroll, banking, scheduling, accounts payable/receivable, ordering food and restaurant supplies
EDUCATION UNIVERSITY OF CALIFORNIA, LOS ANGELES - Bachelor of Arts, English Literature
SOUTHWESTERN UNIVERSITY SCHOOL OF LAW
SKILLS PC and MAC proficient: Word, WordPerfect, Quoteworks, QuickBooks, Siebel CRM, Salesforce CRM, Tower, Excel, Powerpoint, Lotus 1-2-3, ACT, Goldmine, Microsoft Outlook; Dictaphone; Type 75wpm; excellent written and verbal communication skills, inside and outside sales. Excellent references provided on request
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