Payroll Manager
Resume:
NICOLE L. JORDON, CPP **** ARBORSYE CT, REYNOLDSBURG, OH, 43068
*******@*****.***
Human Resources and Payroll Professional
Human Resources and Payroll Professional with 20 years of experience complemented by a well-rounded business background.
Proven abilities and success in:
Strategic Planning – Worked directly with executive management on development of operational human resource policies.
Benefits and Compensation – Developed compensation plans for employee base of up to 33,000. Developed Benefits plans and managed open enrollment policies and procedures.
Recruitment – Recruited all levels of employees including administrative, professional, technical, hourly and salaried. Able to swiftly and effectively attract new talent and conduct start-up orientations for large, newly acquired groups.
Legal Compliance – Created HR department from scratch. Wrote and enforced numerous policies and procedures to ensure compliance with corporate, union, federal and state requirements. Well-versed in EEOC and Affirmative Action plans.
Employee Development – Mentored teams of loyal and highly effective staff. Persuaded executive management to upgrade education benefits, and known as a champion for professional development. Led training sessions on human resources topics.
Key attributes & strengths: “People Person” who engages easily with all levels… a strong employee advocate while keeping a focus on the organization’s overall goals… “working” manager who excels at mentoring staff…serious about getting the job done, but recognizes the value of fun and humor in the workplace
EXPERIENCE & ACHIEVEMENTS
Simonton Windows, Inc-Columbus, Ohio May 2011-September 2011
Human Resources, Interim Payroll Manager Consultant
Ensure accurate and timely payroll processing. Establish and maintain SOX compliance. Process payroll tax files.
Provide ad hoc reporting. Responsible for compensation planning, benefits processing. Maintain compensation tables. Provide customer service to employees as related to Human Resources.
Chipotle Mexican Grill – Westerville, Ohio: July 2008- April 2009
Manager, Payroll
Manage a team of 5 Payroll Professionals, processing Payroll for 20,000 employees in 32 States and Canada. Manage conversion of Payroll team from Denver to Westerville and served as project leader for the set-up of the Canadian payroll. Ensure Payroll is processed timely, accurately and efficiently. Maintain SOX compliance requirements and establish SOX controls when needed. Perform bank account reconciliations. Reconcile General Ledger Payroll Accounts. Ensure Payroll Taxes are deposited timely and accurately; perform Quarterly and Yearly tax audits. Audited Benefits processing and ensured benefits plans were set-up correctly in the payroll and benefits systems. Worked with third party vendor to insure the accurate processing of mileage reimbursements for the year end processing.
Crane Plumbing LLC – Mansfield, Ohio: February 2008- July 2008
Director of Human Resources- Corporate and National
Provide support to strategic planning, budget development and reorganization as needed. Formulate and recommend HR initiatives aligned with the business strategy. Manage and develop the Company’s benefits policies. Manage the Company’s performance driven compensation. Oversee the payroll functions. Assist the CEO with recruiting, transfer development and termination of executives and other key personnel. Manage up-to-date compliance with state and federal employment laws. Direct the establishment and maintenance of the company’s pay and benefits systems and human resources databases. Responsible for Financial Accounting as it relates to Benefits and Payroll Administration. Assist with the preparation of company’s budgets. Consolidated benefits plans and managed the benefit audits.
Key Contributions & Results
Within first week of hire, traveled to perform an analysis of the former corporate HR department and made recommendations to executive management on departmental requirements.
Prevented a potential DOL penalty for failure to perform audits of 401k plans by creating and executing audit procedures.
Successfully negotiated the abatement of a $5 million IRS tax penalty, performing the necessary research of the W2 filing discrepancies and processing the corrections.
Worked with regional HR staff to centralize the company’s HR, Payroll and Benefits Administration, creating process procedures and policies and providing HR training.
Central Benefits/Diamond Innovations/Viaquest-Columbus, Ohio: December 2005- December 2007
Human Resources Consultant
Provided Human Resources consulting for companies in varying stages of the Merger and Acquisition and reorganization processes within the US, Canada and Europe. Executed process policy development and communication, coordinated M & A activities and managed key cross functional projects. Partnered with HR Directors and Managers to optimize people, structure, process and culture. Assisted in assessing the human impact of strategic business objectives within functional areas. Recommended ways to streamline workflows and improve business processes.
Key Contributions & Results
Facilitated the conversion of the HRIS, Payroll and Benefits systems to a ADP platform, effectively improving systems processing
Trained Payroll and Benefits staff and facilitated the hiring of additional Payroll and Benefits professionals to accomplish business objectives.
Created auditing procedures designed to ensure compliance with ERISA, SOX and federal and state employment and employment tax laws.
Improved the organization and maintenance of security, benefits, and personnel files by 100% ensuring compliance with Department of Labor and Ohio State regulations.
Retail Ventures Services, Inc-Columbus, Ohio October 2002- August 2005
Manager, Payroll Services
Managed all payroll functions for a complex shared services organization with 3 subsidiaries with over 30,000 employees in all 50 states. Represented management in union contract compliance. Negotiated and managed vendor contracts. Collaborated with executive management on short – and long- term strategic payroll services plans. Ensured that all programs, policies and procedures were regulatory compliant. Served on HRIS/Payroll and Benefits project committees. Directed employee training and systems testing. Managed a team of 2 managers, 1 supervisor, 4 payroll auditors and 1 report writer.
Key Contributions & Results
Consolidated the payroll processing of 3 separate business units, streamlining processes and significantly cutting costs.
Partnered with executive management to create a policy and procedures manual for SOX compliance.
Assisted payroll managers with auditing and reconciling the payroll general ledger accounts, balancing accounts that had been delinquent for over 2 years.
Successfully restructured the payroll processing system, ensuring that payroll was processed in accordance to the company’s accounting requirements.
Streamlined processes for tracking, calculating and processing mileage for company owned vehicles and auto expense reimbursements
Toscorp, Inc. – New York, New York 1999-2001
Director of Human Resources
Recruited for this position by the owner/President of the company. Developed, staffed and directed human resources department for over 3,000 employees in 10 states. Developed, implemented and oversaw HR policies and procedures. Managed recruiting, benefit design/set-up, employee relations and employee training programs. Identified and maintained vendor relationships.
Key Contributions & Results
Built a human resources department from scratch, and trained a new staff comprised of a benefits manager, a payroll manager and human resources generalist.
Successfully established a comprehensive employee benefits package designed to improve employee retention.
Developed and implemented policies and programs for functions that included employment, compensation, benefits, performance management, training and development within 6 months.
Avoided a potential DOL compliance issue by reviewing the wage rates for the service workforce. Successfully identified errors in wage rates. Ensured management was in compliance by auditing personnel data and payroll records and putting the necessary controls in place
Darcy, Masius, Benton and Bowles – New York, New York 1996-1998
Payroll Manager
Managed the payroll operations for employee base of 6,000 US and 200 international employees.
Lead conversion of payroll system from ADP to PeopleSoft.
Improved general ledger account reconciliation process and created multiple management reports.
Processed sales commission payments.
Previous Professional Experience: 1988-1996
Worked as a benefits consultant, department manager and client account manager in positions of increasing responsibility. Gained experience in hiring, training and supervising staff. Supported budgeting, MIS and financial reporting. Obtained skills in management services, contract negotiations and management, and drafting proposals.
Professional Development & Affiliations
B.A. Economics – Mills College, Oakland, CA
NAAAHR Association
The 7 Habits of Highly Effective People
The American Payroll Association
Human Resources Association of Central Ohio
ADP, Lawson, PeopleSoft, UltiPro, Kronos, Ceridian, MicroSoft Office
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