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Customer Service Quality Control

Location:
san diego, CA
Salary:
20k
Posted:
February 02, 2011

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Resume:

Stephanie Ann Kerr

**** ****** **** *****

# ****

El Cajon, California

609-***-****

********@*****.***

Qualifications Summary

Administrative support professional who is experienced with working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Extremely trustworthy, ethical, punctual and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multitask effectively. Capabilities include but are not limited to:

Customer Service and Relations Problem Solving and Punctual

Word Processing & Typing Accounts Receivable and UPS shipping/receiving

Computer Operations Faxing, Scanning, and Emailing

Filing and Data Archiving Ability to work solo or with others

Office Equipment Operations Quality Control and Managerial skills

Telephone Reception Loyal

Experience Highlights

Administrative Support

Performed administrative and secretarial support functions for the vice president of a microfilming company. Coordinated and managed the front office and other areas of the business. Provided discreet secretarial and reception services to the company. Handled sensitive and/or sealed documents. Scheduled appointments and maintained general office duties for five years. Provided help with payroll, locking up and setting alarm. Experience in data entry, up to 50 words a minute. Participated in every department of the company. Was promoted very rapidly from quality control to administrative support. Being that I worked in all departments, it was required that I work lengthy hours.

Employment History

Alternative Micrographics INC.- Administrative Assistant to VP James Thoms 609-***-****

Bella Capri Restaurant - Server, waitress, fry cook, cashier, cleaning duties

Education

Ocean County College - Toms River, NJ (2006-2007)

Concentration in Business Administration

Lacey Township High School - Lanoka Harbor, NJ (1999-2003)

Graduated with Diploma.



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