Sergei Agadzhanyan
Bothell, WA 98021
(425) 736 – 4233
*****************@*****.***
BA Business Management candidate with a background in commercial insurance sales.
Qualifications
• 2 years experience in B2B sales, using self generated leads at Ohants Flora B.V. and American Family Insurance [AFI].
• Participated in AFI event campaigns; using personal and energetic interaction.
• Exceeded monthly sales goals, by marketing to a diverse customer base; resulting in high sales and referrals at AFI.
• Team oriented individual with a successful background in group-work (contributed as a key team player to a nomination for the top sales producing AFI agency in WA State).
• Assessed client accounts, and followed up with existing clients to build reliability, trust, and loyalty; resulting in 97% retention rate.
• Flexible with time (collaborated with overseas team on an on-call basis).
• Strong research and communication skills (researched local markets and established successful referral groups).
Education & Training
• Bachelor of Arts in Business Administration, Business Management
University of Washington, Bothell, WA - graduation date: June 2007
• Academic Projects
Assisted in developing Microsoft’s Hierarchy Proposal to improve internal collaboration and time management.
Evaluated the growth of nutrition/fitness industry, created marketing plan, and established a business (www.snackingsmarter.com).
Work Experience
February 2008 – June 2009,
American Family Insurance
Marketing Specialist, Bellevue & Tukwila, WA
Marketed commercial (B2B) and personal insurance services.
Obtained self-generated leads through cold calling and social networking.
Targeted new business networks which resulted in an increase of commercial insurance sales.
Managed customer accounts and provided follow up service to build reliability, trust, and loyalty.
Developed strong client relationships, resulting in high referral and satisfaction rate.
Established a successful referral group, resulting in high sales.
Educated Russian speaking customers about insurance (provided English to Russian translation).
Developed point of sale and email marketing.
Organized clients’ documentation in accordance to WA State regulations.
January 2006 – February 2008,
Ohants Flora B.V.
Marketing Assistant, Redmond, WA
Marketed to businesses, through cold calling, meetings, and presentations.
Managed client accounts for sales and service.
Played a key role in developing a wholesale department.
Negotiated and coordinated contracts for highly demanded floral products.
Tracked product deliveries to maintained quality control.
Collaborated daily with team and provided Russian to English translation for overseas branches.
Created marketing analysis and proposals of the floral industry.
Traveled to the Netherlands for a two-week training program.
November 2005 – April 2006,
Bank of America
Teller, Redmond Branch, Redmond, WA
Provided excellent customer service by solving clients’ conflicts and issues.
Consistently exceeded referral goals by 62% for banking services.
Provided translation to Russian speaking customers.
Analyzed customer accounts for sales.
Supervised general bank vault for record keeping and balancing.
Maintained and balanced a personal vault of $15,000, daily.
Skills and Involvement
• Business development and marketing
• Team player
• High Emotional Intelligence proven with a strong sales experience
• Work efficiently under pressure
• Bilingual: Russian
• Microsoft Office proficiency
• Adaptability to new environments
• Active volunteer at Liberty Road Organization
Insurance Certification
• Property & Casualty
License # 721171, WA state