Customer Service Manager

Curriculum Vitae

Rosemary Nneka Van Lare

**** **** ***** *****

Roswell, GA 30076

Mobile: 678-***-****

Email: *********@*****.***

Date of Birth: 21st April 1975

Personal Statement

{A goal Oriented achiever basking in limitless possibilities with integrity and truthfulness}

Skills

Problem Solving

Initiative

Organization

Researching Time Management

Excellent Communication

Continuous Learning

Customer Service Orientation

Team Player

Education

Masters in Public Administration. University Of Lagos, Nigeria.

{Major in Personnel Administration. Good knowledge of Organizational policy making process, analysis, implementation and evaluation for the achievement of set goals and objectives}

Associate, Nigerian college of administration. Nigeria College of Administration.

{Training on General Business Administration such as business communication skills, Managerial economics, Marketing communications, Procurement, production management and personnel management}

Bachelor of Arts. University of Benin, Nigeria.

{History . General Administration bordering on international relations and policies}

Computer Experience

{Good use of office applications such as Microsoft word, excel, access, power point and outlook}

Hobbies & Other Interests.

{Swimming, reading and cooking}

Current Employment

{Administrative Officer} {Speedpack Inc}

{September 2011} – Current.

{Sourcing for suppliers, following up on third party suppliers, following up on payments, and pursuing marketing leads}

Employer Contact

Bill Stephans

Mob: 678-***-**** Email: *********@*********.**

Fax: 404-***-**** Phone: 770-***-****

Work History

{Administrative Manager} {Francis Van-Lare Limited, Lagos Nigeria}

Jan 2005 – Jan 2010

{Supervising the marketing and sales Department, customer service department alongside the managing the Human resources and finance. I left because I had to join my husband in the United States}

{Customer Service Representative} {Francis Van-Lare Limited, Lagos, Nigeria}

July 2001 – Dec 2004

{Marketing, Sales and servicing of the clientele base in certain regions assigned to me. I was promoted to manage certain Department based on my experience and expertise}

{Customer Representative} {3 ACE Industries}

July 2000 – June 2001

{Servicing existing customers as assigned and ensuring their maximum satisfaction and continuity. It was a One year Mandatory civil service}

Referee’s

{Bill Stephans} Supervisor at my present job

Mobile: 678-***-****

{Rita Agholor} {Cousin}

Mobile: 617-***-****

{Funmi Oyekusibe} {The General Manager, Francis Van-Lare Limited, Lagos Nigeria}

Mobile: +234**********

Contact this candidate