Administrative Assistant

Lisa Stormoen

Cell: 831-***-****

E-mail: ************@*****.***

ADMINISTRATIVE PROFESSIONAL

Mortgage * Escrow * Property Management * Accounts Payable

Administrative Assistant * Customer Relations * Accounts Receivable

PROFILE

Highly driven and self motivated Real Estate and Administrative professional with over 15 years of experience that has a track record of proven results from prior career roles. I am seeking a position in which I can transfer strong work ethics and previous experience.

SUMMARY OF QUALIFICATIONS

Committed and motivated Administrative Assistant with exceptional customer relations and decision making skills.

Strong work ethic with a professional demeanor and great initiative.

Outstanding telephone, scheduling and documentation skills.

Expertise in mortgage, escrow and property management.

Exceptional leadership, organizational, interpersonal, oral/written communication, analytical and problem resolution skills with the ability to multi-task.

PROFESSIONAL EXPERIENCE

Steve’s 76 3/2009 – 6/2011

Customer Service

Provided excellent customer service while performing cashier and product assistance.

Handled daily flow of work orders.

Assisted the mechanical department with invoicing.

Processed monthly billing to clients.

Steven Wright, Attorney 5/2007 – 1/2009

Legal Secretary

Responsible for all areas of administrative work research and development.

Composed and drafted all outgoing correspondence for clients and opposing counsel.

Managed daily office operations.

Maintained records of all clients.

Reconciled bank statements and prepared financial statements for clients.

Responsible for accounts payable and accounts receivable.

Bayside Mortgage 6/2002 – 3/2007

Loan Processor/Agent/Office Manager

Scheduled appointments for agents, escrow and clients.

Performed all administrative work for office.

Prepared and drafted all outgoing correspondence.

Developed new client relations through direct marketing as well as maintaining current client relationships.

Trust reconciliations.

Procured appropriate documentation for escrow including payoff documentation, HOA and insurance information.

Qualified potential clients.

Coordinated calendar for agents and clients.

Lee’s Consulting 7/2000 – 5/2002

Office Manager

Prepared meeting minutes, edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.

Ensured accurate and on-time completion of all projects within deadline intensive environment.

Responsible for accounts receivable and accounts payable.

Bank deposits and bank reconciliations.

Prepared bid packages for new construction contracts.

First American Title 3/1998 – 6/2000

Escrow Assistant

Reviewed preliminary title reports, ordered payoff demands, obtained documents for closing procedures with bank, ordered insurance, warranties and HOA information.

Submitted underwriting conditions for closing and drew packages for signature.

Disbursed funds received from wire and balance file accordingly.

Sent deeds for county recording.

Cabrillo Park Court Apartments 7/1996 – 9/2002

Resident Manager

Resident manager of 20 units.

Interviewed prospective tenants, responsible for credit checks, complaints, maintenance and inspections and 3 day notices.

Prepared apartments for future tenants.

Responsible for maintenance of grounds, laundry room and pool area.

BT Commercial Real Estate 1/1996 – 2/1998

Office Manager

Supported six agents with letters of intent, exclusive listing agreements and purchase contracts.

Created marketing proposals for sales and leasing, tracked length of contracts for renewal.

Managed trust and bank accounts.

Maintained office for smooth operations.

Department of Real Estate License

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