Excellent Customer Service ?Specialist

Andrew Richardson

**** **** ******* #*

Houston, TX 77027

(713) 376 - 5397

Email: ***********@*******.***

O B J E C T I V E

Employment that will utilize my skills and experience in providing excellent customer service.

W O R K H I S T O R Y

Customer Communications Specialist,

Coventry Healthcare 6/2008 - Present

Performed customer service in a busy call center; faxed, copied and mailed documents; performed data entry; processed medical claims

Store Manager,

The UPS Store (Rice Village) 1/2005 – 6/2008

Assisted customers with packing and shipping packages; faxed and copied documents; performed cash register duties; performed data entry

File Clerk,

Blizzard, McCarthy & Nabers, L.L.P. 11/2002 – 12/2004

Filed medical records, pleadings, correspondence and depositions; faxed and photocopied documents

Administrative Assistant,

Edna Rice Executive Recruiter 1/1995 – 8/1998

Managed multiple phone lines; scheduled appointments; typed memos and letterheads; performed data entry using Lotus Organizer; performed Internet

research

E D U C A T I O N

B.S. Audio Video Production with a Minor in Music Business, Belmont University, 2001.

Lamar High School, Houston, Texas, high school diploma, 1996.

R E F E R E N C E S

Edna Rice, previous employer 713-***-****

Andrew Roden, previous employer 713-***-****

Joanna Rondeau, previous employer 713-***-****

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