MELISSA PAYNE STARKS

**** *** **** **** ******, TX 75231 Mobile-214-***-****

v5l6tc@r.postjobfree.com

PROFILE

Dedicated, decisive and energetic Professional with proven skills and accomplishments in identifying new business opportunities and expanding sales and service within the existing client base. Motivational leader and “hands-on” team contributor that manages multiple responsibilities simultaneously in a faced paced, time sensitive environment. I build and develop trusting relationships through integrity and professional character.

PROFESSIONAL EXPERIENCE

Awards and Recognitions

TOP SALES REPRESENTATIVE-Recognized out of 14 Professionals in four states: 1995, 1996, 2002, 2003, 2004

#1 DISTRIBUTOR NATIONALLY-Contributed to the team that was a multi-time winner and selected by numerous vendors.

Customer Services and Communications

Ensure superior products, services, and solutions

Identify issues and concerns, researching and responding in an immediate and proactive manner.

Utilize automation for all communications, reporting, research, documentation, database development and Internet functions.

WORK HISTORY

• STARKS RECRUITING

Position: Independent Recruiter

August 2011 to current

An independent recruiting firm placing qualified candidates in executive, management, support and other leadership roles throughout the USA. Specializing in careers in the fields of Accounting, Business Management, Marketing, Healthcare, Sales Management and many other vertical markets where successful candidates can find their next career opportunity.

• BAYLOR HEALTHCARE SYSTEM

Position: Gift Shop Manager

August 2007 to July 2011

Managing Director for two Baylor Medical Center Hospital Gift Shop locations. Recruited, trained and managed a staff of 40 volunteers. Responsible for all daily operations which included purchasing, sales promotions, store layout and product placement, daily cash control, sales reports and budget review.

Successfully increased revenue by obtaining new vendors with higher profit margins. Implemented POS (Point of Sale) program which resulted in improved inventory tracking and reports. Remodeled the store which included new fixture layout and installation of new flooring. Increased sales annually 5% to 10% in a sagging economy.

• PAPER TRENDS

Position: Manufacturers’ Sales Representative

May 1994 to May 2007

I was the territory manager for the Dallas- Fort Worth metro area and North Texas. I developed a new sales territory by identifying new business opportunities and in three years reached $750,000 in sale, which is outstanding in the paper industry. I worked independently building my client base, scheduling appointments and customer presentations. I developed numerous Key Accounts.

EDUCATION

Baylor Leadership Development 2/2008

Baylor Behavioral Interviewing 9/2008

Baylor ABC Fast Track (Accelerating Best Care) 5/2008

Commercial College- Associate Degree Real Estate

Southwest Texas State University BA

PROFESSIONAL REFERENCES

Dale Fowler 469-***-**** v5l6tc@r.postjobfree.com

Sarah O’Dwyer 214-***-**** v5l6tc@r.postjobfree.com

Suzan Nix 214-***-**** v5l6tc@r.postjobfree.com

Yvonne Boatner 800-***-**** v5l6tc@r.postjobfree.com

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