Resume / Cover Letter

To whom it may concern:

I am a young, career driven individual with a business degree, commercial outside sales, vendor rep, and management experience. I am interested in long-term employment opportunities within your company. Last fall my employer ICI / Akzo Nobel had a series of national layoffs due to downsizing, and I was among those who were eliminated. Below, is a copy of my resume for your consideration. I am certain that you will find my skill set to be very broad and cohesive with your company needs. I look forward to hearing from you in the near future. Please feel free to contact me at the address or phone number, and / or email address provided below. Thank you again for your consideration.

Sincerely,

Steven Tyo

108 Winchester Drive

Liverpool, NY 13088

H: 315-***-****

*******@*******.***

Steven D. Tyo

108 WINCHESTER DRIVE, LIVERPOOL NY, 13088

PHONE: 315-***-****, EMAIL: *******@*******.***

OBJECTIVE

To establish and maintain a position within a reputable company, driving sales and setting standards for excellence, resulting in future advancement opportunities

SUMMARY OF QUALIFICATIONS

• Team oriented professional with over 9 years of experience in the Retail and Commercial Sales Industry

• Enthusiastic, self-motivated worker with business management skills

• Excellent written and verbal communication skills

• Great organizational, computer, and problem-solving skills

• Strong ability to form lasting business relationships

EXPERIENCE

Akzo Nobel / ICI / Glidden Paints Feb 2008-Dec 2008

Pro Sales Rep / In-store Sales Rep cover

RESPONSIBILITES:

• Outside Sales rep responsible for pro-based customer paint sales for a 17 store territory covering most of the Central New York region. This position requires seeking leads from within stores as well as generating my own leads based on field / pro-customer interaction. Strong market awareness is a MUST. Customers include: apartment complexes, re-modelers, painters, new construction, government facilities (ie. Stadiums, housing authorities, etc), building / property maintenance, etc.

• Expediting and resolving customer complaint issues as well as performing field inspection of said claims

• Providing product demos / presentations / conducting sales events to the “Pro” customer

• When covering for the in-store rep position, duties include: merchandising, down-stocking, and providing shelf / display / presentation maintenance

• Expediting customer / store issues in a timely, effective manner

• Providing store associates / representatives with in-depth training on products and services

• Both positions require tremendous organizational and communication skills. Reporting back to management on current events / maintaining a competitive edge and knowing the market are necessary skills of this position

Pepsi Bottling Group 2006-2008

Merchandiser / Cover Sales

RESPONSIBILITIES:.

• Driving to multiple locations daily throughout the entire Syracuse area and surrounding locations to service Bulk-Commercial-Retailer accounts such as: Wal-Mart, Wegmans, Price Chopper, Target, P&C Foods, Tops, etc.

• Maintaining crucial store / vendor relations through direct contact with store-management and employees by presenting our company positively and handling any possible store / vendor conflicts in a timely manner

• Servicing stores by, but not limited to: placing product orders, maintaining shelf and display presentation, placing ad-signage, stocking merchandise, building new displays, acquiring additional retail space for products, handling managers’ special-order requests, etc.

Home Depot USA, Inc. 2000 - 2006

Flooring and Decorating Departments Manager

RESPONSIBILITIES:

• Driving show-room excellence, exceeding sales goals, IMU%, gross margin dollars, GMROI, product turns, meeting markdown %, and maintaining $750,000 - $850,000 worth in inventory

• Motivating sales associates to exceed hourly sales goals of $180 per hour

• Coaching and developing sales associates

• Writing and giving employee performance reviews

• Reviewing and completing a multitude of reports including: Store-walk, Statistics-planner, Open purchase order, P.O. and transfer activity, Out-of-stock, Markdown-audit and summary, ad-event calendar, New-Item, E-Velocity reports, etc

• Completing weekly shrink-reduction plans for two departments

Garden Department Co-Manager

RESPONSIBILITIES:

• Maintaining strict store “front-apron merchandising guidelines,” executing rigorous shrink / lock-up standards, Responsible for maintaining $1,300,000 - $1,500,000 worth in inventory level.

• Maintaining strict department cull-sku program policies

• Monitoring and completing daily fertilizer sweep logs per company and EPA standards as well as monitoring the disposal of all other department HAZMAT

• Completing a weekly shrink-reduction plan for this department

• Responsible for completing all other reports and tasks listed under Flooring and Decorating Departments Manager

Paint Department Manager

RESPONSIBILITIES:

• Driving show-room excellence and executing merchandise lock-up procedures

• Completing a weekly shrink-reduction plan for this department

• Responsible for completing all other reports and tasks listed under Flooring and Decorating Departments Manager

Sales Associate

• Providing product knowledge and customer service

Hechinger, Inc. 1998 - 1999

Sales Associate

• Providing product knowledge and customer service

EDUCATION

• Onondaga Community College, Syracuse NY (graduated 2003)

Associates Degree in Business Administration

• Regents Diploma, Cicero North Syracuse High school (graduated 1998)

OTHER SKILLS AND TRAINING

• Completion of numerous training courses in Home Depot curriculum, including: Human resource management / conflict resolution, reading business reports, writing employee performance reviews, managing loss prevention / safety, selling skills 1 & 2, overcoming employee objections, and more

• Past Certifications: Electric forklift, LPG, Slip-sheet, Reach-truck, Order-picker, Electric-ladder, trained and certified per OSHA requirements

• Proficient with Windows 95 – 2000 – XP Operating Systems

• Great with Microsoft Word, Works, Excel, Internet Explorer / Firefox, various anti-virus software, Photo Impact graphics design software, PowerPoint, and a multitude of other computer applications

Contact this candidate