Human Resources

DEIRDRE L. DAVIS

*** *** ****** *********@*******.*** Res: 309-***-****

Silvis, Illinois 61282 Cell: 309-***-****

SUMMARY

Experienced in Human Resource with over 6 years experience with a demonstrated knowledge of Human Resource Systems including Federal and State regulations. Known for integrity, decisiveness and professionalism.

HIGHLIGHTS OF QUALIFICATIONS

 Outstanding record for winning un-employment cases due to strict adherence to procedures and EEOC laws and excellent employment documentation.

 Continued winner of “Employee of the Month Award” for outstanding service and dedication.

 Extensive experience of and benefit packages, workman’s compensation, research and negotiation.

 Excellent oral and written communication skills with proven ability to handle delicate situations.

 Strength in organization and multi-tasking and prioritizing assuring maximum outcome.

 Proficient computer skills with experience in PeopleSoft, MyTeam, Word, Excel, Outlook, PowerPoint, Access, H.I.R.E, and H.R.I.S. and ADP; learn job specific software easily.

 Adept at developing and maintaining administrative procedures to reduce redundancy, improve accuracy and efficiency, and assist in defining and improving achievable organizational objectives.

EDUCATION

PATRICIA STEVENS FASHION & SECRETARIAL COLLEGE, Omaha, NE Diploma, Secretarial, 1982

PROFESSIONAL WORK EXPERIENCE

Human Resources

• Provide supervision for 10 to 12 employees providing training and support resulting in a smooth running team.

• Accurately maintain employee files reflecting attendance, performance, disciplines, raises, trainings, benefits and terminations if necessary.

• Consistently win unemployment hearings through accurate documentation and procedural terminations saving the company thousands of dollars and promoting the integrity of the company.

• Perform liaison duties to corporate departments including: Benefit Specials, Employee Credit Accounts, Corporate Payroll and Workman’s Compensation, Pension, to troubleshoot issues in the beginning stages through investigation and problem solving; trained to work in a union setting.

• Hold Benefit and 401K meetings as necessary presenting changes and benefits; administer all benefits.

• Update the time keeping system to more accurately reflect time spent for cost analysis and documentation.

• Perform payroll verification on a weekly basis assuring benefits, time off, hours worked reflect accuracy.

• Perform all recruiting duties working with the community to promote the positive working atmosphere and benefits of the company; perform interviews, hire, verify qualifications, references, and assure training is in place.

• Initiate internal job postings and update current openings.

• Organize, chair and attend corporate and department head meetings to help maintain focus on goals and objectives and troubleshoot potential issues that impede those processes.

• Certified trainer with ability to organize, schedule and facilitate multiple training sessions.

• Successfully act as liaison to the community through organization of various sales and other involvements.

• Continually work on polices and procedures to accurately reflect Corporate goals and objectives following strict Federal and State guidelines; stay abreast of all new legal guidelines to protect company and employees.

PROFESSIONAL WORK HISTORY

MS. D’S LITTLE ANGELS HOME DAYCARE, Silvis, Illinois 2006 – Present

Owner

CLARION HOTEL & CONFERENCE CENTER, Davenport, Iowa 2005 – 2006

Director of Human Resources

INTERCONTINENTAL HOTELS GROUP, HOLIDAY INN BRAND, CLARION, Davenport, Iowa 2002 – 2005

Director of Human Resources

CARSON PIRIE SCOTT & CO.,DIVISION, SAKS, INC., Aurora, Illinois 1999 – 2002

Assistant Human Resource Manager

DREYER MEDICAL CLINIC, Aurora, Illinois 1995 – 1997

Receptionist

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