Software Engineer Project Manager

Akilan Perumal

*** ****** **., ****, ********** *2821 • 909-***-**** • ********@*****.***

Objective: To pursue a challenging career as resourceful, quality-oriented software solution provider in a reputed organization, contributing to the growth and success of the organization

Summary:

• Since January 2005, have around 7 years of extensive hands on experience of designing, developing and deploying n-tier based applications.

• Have Obtained DBA certificate in INFORMIX from IBM.

• An experienced team player with excellent communication and interpersonal skills who has the ability to work independently under pressure can lead, motivate and influence others and can train and mentor subordinates.

• Strong trouble shooting and problem solving capabilities.

• Detail-Oriented with good communication skills.

• Committed, enthusiastic and efficient, working as a team or independently.

• Willingness to learn new technologies.

Skills:

Languages INFORMIX 4GL,C,SQL Programming,PL/SQL

Scripting Languages Perl scripting and Shell scripting

Databases INFORMIX, Oracle v.8i

Operating Systems Windows 9x/NT/2000 and UNIX (HP-UX)

Tools MS Office, Websphere and Remedy ticketing service.

Education:

B.E. Computer Science Engineering, Anna University., India. May 2006

Related Experience

YEYB (Year end year beginning for WAL-MART) - Bentonville UST-GLOBAL September 2011 – June 2012

Role: Senior software engineer

Tools: Web Services, C, INFORMIX 4GL, Perl and Shell Scripting, MS SQL Server 2000 and Informix Database.

Details:

YEYB stands for Year End Year Begin process. During the AE window, associate enroll in their benefits through the Online Enrollment System. Associates who have already enrolled can choose a new plan or continue to be covered under the same plan which he/she had the previous year. The eligibility details as well as the benefits selected by each associate are stored in a DB2 database. The Associates Enrollment Data that are stored in DB2 more than 6 weeks will be archived in HR Data Warehouse. Benefits Analytics team will use this data from the HR Data Warehouse to generate various reports. Besides using the Online Enrollment, Associates can also go to the Service Team to enroll in their benefits. The Service Team would enter the selected benefits via Online Enrollment or through PCCU in HOST. The selected benefits are archived directly in HR Data Warehouse (Teradata). AE coverage changes will download to HOST after midnight. Dependent information will load directly to OSCAR every 15 minutes.

Responsibilities:

• Developed new script with the UNIX and PERL Scripting which access the Informix database to extract the data and ftp the extract to Mainframe.

• Got appreciation from client for resolving the issues on time and for providing the reports as per the request.

• Gained applause from team lead, project manager on many occasions towards commitment to work and for resolving issues.

• Created a web service in C language to send the encrypted data from UNIX side to the Mainframe box.

BBCSPRNGBOK OAKLAND .,SIEMENS March 2007 – August 2011

Role: Software engineer

Tools: HP UNIX, Informix 4GL, 4JS, Informix Dynamic Server 9.4, VBScript, JavaScript, Perl and shell scripting.

Details:

BBC Springbok project comprises Enhancement, Management, Support and delivery of around 15 BBC finance applications developed using various technoligies. ACON system(Artist Contract) is one among them which is a key BBC application used by more than 50000 users to raise contracts for different regions and make payments to the artists who have worked for BBC. ACON also manages the transactions held between the artists and BBC. Worked in Resbook Application which covers Informix Standard Engine.

Responsibilities:

• Incident/Problem Management

• Development

• Change Management

• Service Improvement Activities

• Knowledge Transfer

• Interaction with onshore team/third party/clients

• Developed new functionality in BBC application using INFORMIX 4GL, JavaScript, HTML with Informix as Database.

• Interacted with clients extensively to gather requirements to design the workflow.

• Written many complex SQL queries to provide report/information requested by customer.

• Identified new CRs and provided good cause for both customers as well as organisation.

• Have identified many bugs in the application and have effectively resolved those using change management.

• Worked on interfaces and scheduled jobs which transfers as well recieves file from other servers within landscape.

• Resolved P1 calls raised by users effectively on time and have achieved SLA.

• Created shell scripts in UNIX for various activities.

• Initiative in service imrovement area like creating UI to extract various reports using Informix 4GL.

• Guided team members to solve complex calls as well as in development.

• Been a part of ITDR setup and successfully implemented the same.

• Created technical and finctional specification documents.

• Worked on support tools Remedy, Support Works.

• Knowledge on SCCS

Total one solutions – HP Support, Sutherland global services. NEW YORK July 2006 – Nov 2006

Role: Software engineer

Hardware Supported: HP Gaming PC’s, HP Windows Media Centre Edition 2005,, RAID Configured PC’s.

Details:

Total One Solutions, is a distinct team for the HP clients who got this warranty along with their Gaming PC’s. These Clients were having RAID level PC’s and issues raised in these PC’s should be resolved by the TOS team. For the entire US, this is the only team which operates round the clock

Responsibilities:

• Assigned as Agent Support Group (ASG) mentoring the team members and resolving the escalated cases when not resolved by the agents.

• Got acknowledgments from HP Management Directly.

Total one solutions – HP Desktops, Sutherland global services. July 2006 – Nov 2006

Role: Software engineer

Hardware Supported: HP systems

Details:

To resolve the client calls within the first attempt and get the maximum customer satisfaction.

Responsibilities:

Attending the client calls, following the metrics (43) and giving a quality resolution to the customers. Was promtoed as the youngest mobile ASG within span of three months.

Promark marketing services, Vergil Technology. Jan 2005 – July 2006

Role: Software engineer

Tools: PL/SQL, ORACLE, INFORMIX, UNIX,SQL and SHELL and PERL SCRIPTING

Details:

Designed and developed the first generation data warehouse (normalized, classic Inmon model). Developed business requirements, reverse engineered OLTP’s, designed data warehouse data model, ETL process models, report specifications. Created data warehouse, developed ETL processes (4GL), developed reports (4GL, Business Objects). Developed robust data manipulation processes for updating complex data sets against high-volume Central Reservation System database. Created methodology, standard library functions, and process prototypes for data manipulation/access. Taught Informix 4GL to mainframe development staff. Informix, 4GL, SQL, UNIX.

Responsibilities:

• Writing code for and performing data conversions for Elite, a legal accounting time and billing system. Programs were written in Informix 4gl.

• Writing custom reports and integration utilities for Elite customers in Informix 4gl, Informix SQL, Elite General SQL Report Writer, UNIX shell scripting, and IQ Objects, a windows-based report writer.

• Writing interfaces from Elite to third party applications including Carpe Diem, DTE, Equitrac, Copitrac, FedEx, Lucent, Tymetrix, and others.

• Installing, configuring, and tuning databases for Informix Online versions 5.x and 7.x, as well as SQL Server versions 6.5 and 7.x.

Personal abilities:

• Hard Working

• Sincerity

• Customer /Delivery Oriented

• Adoptability

• Good Team Player

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