Customer Service Supervisor

Leona Cruz

***** *********** **.

La Puente, Ca. 91744

Home: ***- ***-****

Cell Phone: 626-***-****

OBJECTIVE:

To obtain a position within the Medical field, will still attending classes. Gain more knowledge of the Medical profession to further my career.

QUALIFICATIONS:

● Customer Service, in person and on the phone

● Works well with others

● Works independently with little or no supervision

● Faxing, Filing, Coping, E-mail, Microsoft Publisher, Word, Excel

WORK HISTORY:

David & Margaret Home/Joan Macy School Transportation Aide

1350 Third. St. 909-***-****

La Verne, Ca. 91750 Dec. 1, 2006 to Present

Supervisor: Maricela Duran $10.46 pr hr

Duties: Drive Children to and from school. Assist Teacher’s in the classroom as needed.

Re/Max Premier Properties Front Deck Manager

322 N 1st Avenue 626-***-****

Arcadia Ca. 91006 March 22, 2004 to Oct. 20, 2006

Supervisor: Robert Bathke $14.00 pr hr

Duties: Answering phones, making appointments, assisting Agents as needed, assisting other staff members as needed, customer service.

Foothill Vocational Opportunities, Inc. Customer Service

789 N. Fair Oaks Ave. 626- 449-0218

Pasadena, Ca. 91103 December 2001 to March 19, 2004

Supervisor: John Deeb $9.85 pr hr

Duties: Assisting customers on the phone and in person, writing up work orders, scheduling pick up and deliveries, assist line supervisors when needed.

C.S.I. Intergrated, LLC. Customer Service Support

1415 N. Raymond Ave. 714 -449-2880

Anaheim, Ca. 92801 January 2001 to December 2001

Supervisor: Joni McLevish $9.25 pr hr

Duties: Filing, Answering phones, matching up billings, scheduling shipping and receiving appointments.

Stroud’s Linens Distribution Center Sr. Data Entry/ Inventory Control

435 S. Lemon Ave. 626-***-****

Walnut, Ca. 91789 September 1989 to October 2000

Supervisor: Judy Harper $13.85 pr hr

Duties: Customer service, data entry, inventory control, scheduling shipping and receiving appointments.

EDUCATION:

Alhambra Adult School – G.E.D. obtained; January 23, 1984

Tri-Community Adult School – Certificate – Microsoft Excel 7.0

Pasadena City College (offered through Stroud’s) – Certificate – Windows 98 / Lotus

Bassett Adult School - Medical Terminology Certificate- July 21,2010

REFERENCE :

Hugo Avila 909-***-**** Ext. 3230

1350 Third Street

La Verne, Ca. 91750

******@****************.***

Martha Zendejas 213-***-****

6142 Vinevale Ave. #D

Maywood, Ca. 90270

**********@*******.***

Laura Cervantes 562-***-****

8220 S. Bright Ave.

Whitter, Ca. 90602

**************@*****.***

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