project manager

RAVI HANJAN

** ****** **** • Avon, Connecticut 06001

Mobile 860-***-**** • Home 860-***-**** • ********@***.***

SUMMARY OF QUALIFICATIONS

Project Management ~ Information Systems Expertise ~ Collaborative Leadership

Highly-accomplished, visionary project management strategist with exceptional business development and IT skills and experience. More than 20 years of demonstrated achievements in applying technology to solve real business problems contributing to increased IT capabilities and reduced costs in diverse industries in public and private sectors. Superior leadership, interpersonal and team-building attributes with the ability to motivate team members, both as consultant and corporate employee. Dynamic, natural problem-solver and fast-learner committed to success.

CORE COMPETENCIES

Project/Change Management • Project Planning • Data Base Management • Customer Satisfaction • Problem Identification/Resolution • Quality Assurance • Lean Methods • Project/Team Leadership • Strategic Planning • System Integration • Regulatory Compliance • Data Analysis/Modeling/Warehousing • Web Applications • Process Improvement • IT/Software Implementation • Organizational Transformations • Cost Cutting • Relationship Building • Communications • Employee Development • Problem-Solving • Team Building/Training

SELECTED ACCOMPLISHMENTS

• Optimized technical performance, increasing efficiency by 300%, through effective project management strategies and innovative IT initiatives to execute projects for greatest long term value/growth. Successfully planned/executed projects and generated reports in significantly less time. Motivated high-performing teams.

• Improved operational capabilities through delivery of skilled Enterprise-level services, including design, implementation and support of network infrastructure and services. Provided project oversight, process improvements, new technology deployment and cost savings to decrease database run-time by more than 400%.

• Expanded customer service, by establishing key client relationships to stimulate business development and growth. Increased productivity by 150% with customer service programs resulting in greater customer satisfaction and increased retention of customers.

PROFESSIONAL EXPERIENCE

UTC POWER, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 09/2007 – 02/2009

Microsoft Project Consultant

• Commanded exceptional IT project management (PM) and strategic planning success of 120+ projects, administered with MS Project. Helped to identify/resolve critical IT issues that effect business performance.

• Optimized achievement of operational goals by skillfully performing in multiple roles/managing overall project needs working with engineering, management, finance, operations and IT staff. Reported to VP of Engineering.

• Increased operational efficiency by 75% through implementation of standard work and streamlining of the process for extracting/compiling Microsoft Project data from MS Project server.

• Introduced highly-effective reporting methods to boost reporting productivity of engineering department by 60% and improved technical capabilities through deployment of Visual Basic for Applications (VBA).

• Elevated business/technical project performance and delivered cost-effective results by serving on UTC Earned Value Management System (EVMS) team through development/implementation of Earned Value-based performance measurements, processes and procedures in management of engineering resources.

• Utilized exceptional technical knowledge and instructional skills through training/development of project management workforce. Collaborated with project teams for effective project planning/execution.

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PROFESSIONAL EXPERIENCE

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ADVANCED INFORMATION TECHNIQUES, LLC 01/2003 – 09/2007

Project Manager (2006-2007)

• Stimulated business growth through deployment of effective strategies/procedures for acquisition of partners and new consulting engagements, as well as marketing of exemplary PM services to the private/public sectors.

• Valued by clients as trusted advisor/leader cultivating key relationships with corporate decision makers by holding regular meetings and delivering PowerPoint presentations.

• Improved operational capabilities and ensured compliance with 21 CFR Part 11, an FDA electronic record-keeping requirement, for pharmaceutical and biotech client companies through expert planning and plan execution utilizing MS Project and Excel with deliverables and documentation.

• Provided expert management/oversight of planning/scheduling and project functions in the areas of quality, communications, HR, cost, procurement and risk/change management.

IT Principal Consultant 01/2003-05/2006)

• Demonstrated advanced technical expertise and strong analytical capabilities in assessment of project requirements and performance of highest-quality consulting services.

• Delivered significant improvements in IT implementation for dynamic client base of Fortune 500 insurance companies and the State of Connecticut.

UNITED HEALTH GROUP, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 07/2006 – 09/2006

Project Manager

• Ensured continuous delivery of quality services with 90% project completion rate and increased operational capabilities through deployment of feedback system that resolved project issues.

• Achieved significant operational efficiencies through creation of project and communications plans to create project structure and coordinate activities of business and project teams and supporting staff.

CIGNA HEALTHCARE, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 03/2000 – 01/2003

Principal Consultant

• Managed projects requiring data feeds, data integration and/or data movement between systems which required validation, Cleansing and mapping.

• Played a pivotal role as principal consultant on large Enterprise transformation program to provide an integrated application infrastructure in support of corporate goals and strategies.

• Contributed to leadership excellence by managing a development team of consultants over entire lifecycle of project, including definition/deployment and testing of application and integration architecture.

• Utilized outstanding technical skills/experience to design front-end screens for Visual Basic (VB) application and guide application into production. Interfaced with DBA to define/add tables to databases.

• Directed system testing of front-end and back-end programs divided into 4 different regions, including unit testing, system testing, acceptance or integration testing, and production. Worked with Integration Team to perform integration testing, with fall outs returned to appropriate teams.

• Managed multiple applications, encompassing VB, DB2, COBOL, TSO, JCL, XPEDITER, CICS, MS Project.

DEPARTMENT OF MOTOR VEHICLES 02/1999 – 08/1999

Principal Consultant

• Commanded superior achievement of project objectives working in the public sector as principal consultant by directing team of independent consultants/IT professionals in design and launch of new Motor Boat Registration System for the State of Connecticut.

• Increased operational efficiency and enhanced departmental productivity by 60% through introduction of integrated system that presents unified approach to registration across multiple vehicles.

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PROFESSIONAL EXPERIENCE

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• Upheld integrity of organizational mission by establishing standards for consulting excellence and instituting best practices in project management and project planning. Mentored staff in areas of methodology.

• Exhibited outstanding communications/relationship-building attributes by meeting with clients to define business requirements and present data/deliver final presentation. Built strong relationships and communicated changes to Commissioner of Motor Vehicles and department manager.

• Employed VSAM, DB2, COBOL, TSO, JCL, XPEDITER, CICS, and MS Project in execution of project.

TECHNICAL SKILLS

Software Applications: DB2, Oracle, ActiveX Data Objects (ADO), JAVA, MS Visual InterDev 6 Web Application Development, ASP.NET, VB.NET, GUPTA SQL, SQLTALK, SQL Server, Remote Data Service (RDS), MS Transaction Server (MTS), HTML, ASP, VB, Data Modeling, PowerBuilder, SQL, Cobol 370, Cobol II, Microfocus Cobol, JCL, Easytrieve Plus, Lotus Notes, VSAM, Information Engineering, IEF Case, Yourdon, CICS Command Level, Data Warehouse, MS Office, including Access, Excel, Project.

Hardware: IBM 360/370, IBM 30XX/43XX, Windows (95/98, NT, XP) Client Server, Sun Micro Systems, RS/6000 Unix, MVS, AS/400, HP-Unix.

FDA Compliance: 21 CFR Part 11 Compliant Services.

EDUCATION

UNIVERSITY OF HARTFORD

Master of Business Administration in Management Information Systems

Bachelor of Arts in Management

PROFESSIONAL DEVELOPMENT

Courses, Seminars, Workshops: Continuing education in areas of technology, leadership, communications, team-building and management. Technical coursework included: Logical & Physical Design and Data Modeling, Structured Design, Structured Programming, Introduction to CICS, JCL, MVS Dump Reading, TSO/SPF, Native Calls to DATACOM, Introduction to Ideal, Strategic Issues in Managing Information Technology, AD/ Cycle.

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