Business Analyst -Tallahassee, Florida

Synopsis:

Over * years experience in Requirements Analysis, Application Design, Testing, Training and Implementation Support.

• Certified Project Management Professional (PMP).

• Master’s degree in Business Administration (MBA-Finance), Florida State University.

• Local to Tallahassee, Florida.

• Green Card Holder - Legal permanent resident.

• In-depth understanding of SDLC, project management concepts, methodologies and practices.

• Strong analytical, problem solving, negotiation, presentation and team building skills.

• Conscientious worker with excellent work ethic.

Professional Summary:

Lead Business Analyst July’ 2006 to Present

CGI Group Inc, Tallahassee, FL

CGI Federal:

MAPD Redesign and Modernization Project: To provide a framework to re-engineer the current application and architecture to improve processing efficiencies and to better support current and future business needs.

CGI U.S:

Florida Safe Families Network (FSFN) Project: Implementation of a Statewide Automated Child Welfare Information System by leveraging and enhancing both the technical platform and existing functionality and implementing the remaining business functionality necessary to ensure better services to the at-risk Families and Children of Florida.

Hardware/Software: Java, DB2, Business Objects XI, Robo Help, Windows NT/2000/XP, Microsoft Excel, MS Visio, Share Point, Microsoft Access, Power Point, Quality Center, Microsoft Word.

Responsibilities:

• Intensively involved in requirements review with the client to validate and clarify the business requirements and functional requirements presented by the agency in the ITN.

• Baselined the business requirements by creating an iteration of existing business requirements document (BRD). Drilled down the business requirements into functional requirements.

• Intensively involved in test plan, data model and service architecture reviews.

• Intensively involved in various knowledge transfer meetings.

• Responsible for requirements analysis, leading JAD sessions and preparing detailed design document, creating prototype, flow charts, use cases and design walkthrough with the client. Tracked issues raised in design sessions.

• Reviewed design documents and test scripts for documentation standards. Ensured that the design, testing and training material is delivered within the constraints of scope, time and cost.

• Coordinated offshore team with report development and issue tracking.

• Coordinated Conversion testing, system testing, regression testing and ensured that the system is working as designed and all identified requirements are satisfied. Assisted with resource estimates, test strategy and test plan execution.

• Responsible for developing system test plans and test scripts based on the user requirements and design documents. Performed SQL queries.

• Intensively involved in testing web application.

• Researched incidents and anomalies for the cause and offered solutions.

• Intensively involved in preparing training material including trainer guides, user guides and student activity hand books.

• Offered classroom training to end users on application functionality.

• Actively involved with status reporting. Responsible for preparing status reports to management from time to time.

• Extensively involved in providing tier 2 help desk support as part of implementation activities.

UAT Coordinator

Deloitte Consulting, Tallahassee, FL July 2005 – May 2006

Child Support Enforcement Automated Management System (CAMS) Project: Innovative solution to replace the legacy Title IV-D online transaction processing system that is currently supporting Florida’s Child Support Enforcement Program (Florida Online Recipient Integrated Data Access – FLORIDA).

Hardware/Software: SAP BW, SAP CRM, Test Director/HP Quality Center, Crystal Reports, Microsoft Word, Microsoft Excel, Adobe

Responsibilities:

• Coordinated the software testing effort to help ensure that the system is working as designed and all identified requirements are satisfied.

• Intensively involved in high-level meetings with the end client to resolve issues. Prepared status reports from time to time using Crystal Reports.

• Led the team for test script creation. Reviewed the test scripts. Responsible for overseeing linking/mapping the lower level requirements to test scripts.

• Prepared weekly status reports to the management. Reviewed and ensured that the lower level requirements are appropriately linked to each script at the step level in Test Director.

• Assigned the incidents to the testing team and developers. Arranged meetings with technical and functional team members to resolve issues.

• Coordinated with Developers, System Analysts and Project Management team. Interacted with developers for fixing the bugs.

• Investigated software bugs and interacted with developers and functional owners to resolve technical issues.

Business Analyst

Office of Child Support Enforcement, AR Nov 2002 – Jan 2003

OCSE is responsible for the delivery of child support services under Title IV-D of the Social Security Act. OCSE assists both individuals and employers with information and services pertaining to child support laws. Any parent or person with custody of a child who needs help to establish a child support or medical support obligation or to collect support payments from the non-custodial parent can apply for child support enforcement services.

Hardware/Software: Java, IBM Mainframe, OS/390, Telon, IMS DB/DC, Xpediter, File Aid, IMS Xpert, Extra, Blue zone, Endevor, Peregrine Service Center.

Responsibilities:

• Gathered business requirements from clients. Created flow charts and decision tables to understand process flows.

• Designed and tested web application. Responsible for developing system test plans and test scripts based on the user requirements and design documents.

• Investigated software bugs and interacted with developers to resolve technical issues.

• Generated test data and verified the results against expected results. Participated in walkthrough on defects with the development team, attended defect reporting meetings periodically.

• Actively involved with status reporting and documentation. Responsible for preparation of TDR’s (Test Discrepancy Report), preparation of business requirements for ISSR’s (Information System Service Requests) and PPR’s (Production Problem Requests).

• Coordinated with developers, system analysts and project management team. Interacted with developers for fixing the bugs. Actively involved with status reporting and documentation.

Test Analyst

Nationwide Insurance Company, Columbus OH Feb 2000 – Oct 2002

Nationwide is one of the largest insurance and financial services companies in the world. The company consists of three core businesses: domestic property and casualty insurance, life insurance and retirement savings and asset management.

Hardware/Software: IBM PC compatibles with PC LANs and servers, Oracle, Mercury Test Director, Microsoft Word, Microsoft Excel, Lotus Notes, Lotus Organizer.

Responsibilities:

• Responsible for writing test plan, test cases and test scripts.

• Intensively involved in system testing, integration testing, regression testing and User Acceptance Testing (UAT).

• Reported defects using Test Director.

• Front-end testing includes functionality, navigation, alignments, links validation, Session management, company specific colors, and privacy policy using different web browsers for underwriting company web sites.

• Participated in design reviews and quality inspections for each release.

QA Analyst

Nagarjuna Group of Industries, India May 1998 – Jan 2000

Nagarjuna Group of Industries group is diversified into Agribusiness, Petroleum, Energy, and Financial Services.

Hardware/Software: Oracle, Mercury Test Director, Microsoft Word (All Versions), Microsoft Excel

Responsibilities:

• Executed test scripts for data validation, UI integrity and content validation. Also identified and reported software bugs and logical errors.

• Conducted multiple sessions of user acceptance testing (UAT) for the financial services and online trading modules, recorded user feedback and logged it in the form of bugs.

• Used Test Director for defect tracking and reporting bugs. Recorded defect details, assigned severity and reported defect status to the QA Manager.

Contact this candidate