Technology/IT Executive
Resume:
EDWARD B. GEBAUER
CHARLEROI, PA *5022
*********@*****.***
PROFESSIONAL
SUMMARY
A Senior IT Executive with a successful background building and leading world-class IT/IS project teams and establishing enterprise-wide PMO’s, and a comprehensive IT program management skill set that includes:
• Expertise supporting organization development and change initiatives in global technology dependent financial services companies.
• Strong business acumen with the ability to lead the development and implementation of a wide range of complex IT program management processes, tools, and methodologies to improve process and service quality and reduce life-cycle costs.
• A proven performer who moves easily from program vision and strategy to implementation, follow-through and oversight.
• Core Competencies include: CMMI based software process improvement initiatives, PMO & IT Organizational Development, Strategic and Operational Planning, Complex Negotiation Skills, Disaster Recovery/Business Continuity Planning, Offshore Outsourcing/ Partnering, IT Technology Assessments, Business Process Improvement, Program Cost/Risk Analysis, Change Management, IT Infrastructure & Software Risk Assessments, Program/Project Management, Technology Risk Management.
EXPERIENCE
2010-Present Executive Program Consultant
West Penn Allegheny Health System
Pittsburgh, PA
• Program Director for Meaningful Use (MU) at West Penn Allegheny Health System (WPAHS) with full responsibility for the management and delivery of a fully certified, Meaningful Use compliant Electronic Health Record (EHR) with quality reporting and training material. Responsible for the successful planning and execution of all WPAHS projects related to meaningful use, and oversee the WPAHS MU program office. Initiated and successfully implemented system wide PMO governance approach
• Ensure a standardized and consistent approach relating to EHR Meaningful Use compliance and implementation and ensure the development of the appropriate strategies, plans, tools and approaches to ensure successful implementation. Facilitate effective communications among all team members and leadership to ensure comprehensive understanding of needs, expectations and requirements. Oversee the development of various tools and documentation from a clinical perspective to ensure compliance with HITECH regulatory requirements. Manage and direct the creation of EHR Meaningful Use implementation toolkits for deployment across the enterprise in collaboration with the various project team members.
• Manage and direct the functional areas responsible for (1) the interpretation and definition of the MU regulatory requirements (2) the creation of a comprehensive project schedule with resource allocation and budget monitoring (3) the comprehensive program for EHR certification (4) the support and coordination all MU working groups (5) the coordination of communication and project status across all West Penn Allegheny Health System IT and Operations technical groups. Coordinate and lead in collaboration with both IT and operational teams in order to facilitate the implementation and full adoption of certified EHR technology across the health system.
• Recommend, influence and implement EHR systems with certification and electronic data submission to CMS. In conjunction with financial management staff, manage and track the budget and expenses against the project deliverables and serve as the Subject Matter Expert for all aspects of CMMI process improvement, SEPG leadership, and the HITECH Act and MU regulatory impacts.
• Report status on all projects related to Meaningful Use to the WPAHS meaningful Use Executive Steering Committee. Serve as the champion and change manager for all meaningful use related projects across WPAHS.
• Work with diverse stakeholders in WPAHS leadership, develop MU certified EHR systems, using critical thinking to triage issues, and continuously evaluate methods to improve all CMS reporting process. Provide oversight and direction for WPAHS team by assisting in the development and implementation of projects that support the overall MU requirements. Collaborate with multidisciplinary teams of clinical, administrative, PRMO, Finance, and WPAHS operations staff. Develop initiative plans, guidelines, project timelines, system requirements, and milestone maps in collaboration with operational, nursing, medical staff leadership and WPAHS.
• Budgetary management and oversight for the implementation and adoption of MU- compliant EHRs. Lead work with Clinical Informatics Directors, IT Project Managers and local operational teams to plan, implement and optimize clinical systems that support MU initiatives. Provide leadership and strategic direction for application selection, and application implementation. Meet with key stakeholders and generate consensus for necessary initiatives.
•
•
•
•
•
•
• 2007 – 2010 Bank of New York Mellon Financial Corporation Pittsburgh, PA
VP, TSG Program Management Office
• Direct the execution of a 70 IT projects valued at over $56 Million on an annualized basis. Influenced the success of projects within this domain by providing needed resources and/or recommending alternatives. Managed key strategic interdisciplinary programs and/or projects that cross areas of responsibility. Cultivated and developed client relationships by interfacing with senior IT and client business unit executives developing and maintaining an in-depth understanding of their key strategic needs and ensuring that the group's efforts and project management support are directed towards meeting the objectives of the client. Developed and managed Service Level Agreements (SLA’s) with major business operating units, stakeholders, and clients throughout the bank.
• Developed and managed $6.8 Million departmental budget established to effectively run Pittsburgh IT PMO and deliver upon the commitments made to the key business unit clients. This included the identification and employment and management of offshore technical resources to support ongoing domestic IT programs.
• Responsible for the implementation of CMM and CMMI initiatives, ISO, COBIT, ITIL, PMBOK, Basel II Operational Risk Management and the parallel development and institutionalization of BNY Mellon standardized project management processes across the Pittsburgh PMO group project portfolio.
• Managed the roll out and implementation of Hewlett Packard’s PPM portfolio management software for program budgetary control, financial modeling, resource allocation, portfolio pipeline management, and project oversight and executive reporting functions. Established quarterly major project review committee with senior bank executives. Member of the Technology Services Group Project Executive Review Committee.
• Directed a staff of 15 PMI certified senior project managers, established interdisciplinary technical teams and developed and maintained strategic relationships and influenced decision makers and project stakeholders at all levels of the organization. Influenced the success of projects within this domain by providing needed resources and/or recommending alternatives. Further developed project manager capabilities and effectiveness through CMMI training, mentoring, and recruiting.
• Managed and directed all activities for large key strategic global IT programs and projects including:
$30 Million Pittsburgh Business Recovery/Continuity Center build out, which involved implementing IT infrastructure to support 1500 bank employees at the new world class business continuity facility in preparation for the September 2009 G20 conference on an 11 month accelerated schedule.
$85 Million EDM/EIM Transport Media Program, an 18 month global initiative that included 6 major work streams in order to optimize data storage and warehousing infrastructure and processes across all operating units of the bank. Established and institutionalized process in EDM/EIM/Governance, quantitative process control frameworks, data integrity/asset management, encryption technologies, enterprise data warehousing.
• Managed client expectations and developed an in-depth understanding of the clients business and strategy and the underlying infrastructure. Ensured providing appropriate service/products to bank business units enabling them to achieve their key business operating performance objectives and goals.
• Developed and managed Service Level Agreements (SLA’s) and PMO operating parameters with key business operating units, stakeholders, and clients through out the bank. Established, managed, and monitored control objectives and key SLA performance parameters for offshore services providers and third party vendors in accordance with ITIL and CMM/CMMI frameworks. Determined need for and impact of changes in schedule and scope of projects by developing and implementing reiterative risk management methodologies.
2001 – 2007 Software Technologies International, Inc
Pittsburgh, PA
President
• Managing Director of STI/NeST Technologies, a $19 Million international joint venture providing offshore software and systems development services with operations in Bangalore, Trivandrum, and Kochi, India. Designed and managed the implementation of a global enterprise Program Management Office and software engineering process improvement initiative resulting in STI/NeST attaining CMMI Level 5 software quality certification for all its offshore software development facilities located in Asia and India. Responsible for the design, negotiation and implementation, of complex Service Level Agreements (SLA’s) as stipulated by client contracts and master agreements.
• Formed and managed inter-organizational and multi-disciplinary system definition, IT business process, IT Risk Management, disaster recovery, software process and operations improvement teams for consulting engagements with global Fortune 100 financial services and manufacturing companies, Major clients included Securities Industry Automation Corporation (SIAC), Citicorp, National Securities Clearing Corporation (NSCC), JPMorgan, Sony Corporation, IBM Global Services (Australia), Daimler Chrysler, Fleet Bank, Kemper Insurance, LG India, General Electric Information Services (GEIS), Emerson Electronics.
• Extensive working knowledge of a wide range of international project management tools, quality standards, process models, and organizational development tools, including CMM/CMMI with extensive experience with both CMM and CMMI Level 5 organizations, as well as, ISO, COBIT, ITIL, PMBOK, RUP, Basel II, Six Sigma and other world class project management and IT governance standards, tools and methodologies.
1998 – 2001 Carnegie Mellon University
Center for Information Systems Engineering
Pittsburgh, PA
Director, Program Management
Principal Member of the Technical Staff - Center for Information Systems Engineering
• Provided global strategic IT consulting services for IT Program Management, ISO, CMM/CMMI and Six Sigma based software process improvement, re-engineering, organizational development, and training. Directed a technical staff of 5 and managed all international business development operations, formulated global partnering strategy, led all sales, marketing and full cycle business development activities, including financial management, complex proposal development, pricing strategies, contract negotiation, and post award relationship management. Primary interface with client “B” & “C” level client executives. Annual revenues exceeded $3 Million by the second year. Primary markets were India, Hong Kong, Singapore, Korea, Malaysia, and Japan.
• Responsible for identifying, developing, and managing full life cycle CMM/CMMI based software process improvement and consulting programs supporting global and enterprise wide initiatives for technology dependent manufacturing and financial services companies. Full life cycle responsibility from target client identification and capture management through cost analysis and budget management, work package definition, proposal development, program start-up, project management, oversight through completion and close out. Primary responsibility for all CEO/CIO level relationship management activities to provide program oversight, executive level liaison, program oversight and progress reporting to ensure customer satisfaction.
• Developed and managed the CMU “Software Quality Workshop” in conjunction with The Pittsburgh Technology Council. This workshop was a three part series to transfer applied process improvement, project management, and software engineering technologies and IT “best practices” to small and medium size IT/software dependent businesses in Pittsburgh and Western Pennsylvania.
1995 – 1998 Carnegie Mellon University
Software Engineering Institute (SEI)
Pittsburgh, PA
Sr. Program Manager
Member of the Technical Staff
• Responsible for identifying, developing, and managing full life cycle industry sponsored CMM and CMMI program management and software engineering applied research and consulting programs supporting IT dependent industry partners. Full life cycle responsibility from requirements analysis, specifications and scope through proposal development and project management, cost analysis and budget control, work package definition, program start-up and completion and delivery. Directed all client relationship management activities at the CIO/CTO level to ensure customer satisfaction and execution of contract objectives.
• Program manager for $8 Million portfolio of IT technology and operations consulting projects that required executive relationship management and close collaborative work with senior operations executives. Key clients included world class IT organizations within Fortune 100 companies including Citicorp, Fleet Bank, General Electric, IBM Global Services, Kemper Insurance, Robert Bosch, Securities Industry Automation Corporation (SIAC), National Securities Clearing Corporation (NSCC), and the New York Stock Exchange (NYSE).
1992 – 1995 Tandem Computers Corporation
Reston, VA
Director, Federal Programs
Fault Tolerant Systems
• Responsible for all marketing and sales activities for large scale IT systems to Federal prime systems integration contractors. Product lines were high availability, fault tolerant (99.999% system availability) and massive high speed on-line transaction processing systems.
• Management responsibility for relationship management, system design, specification and definition of integrated systems, teaming arrangements, sales forecasting, development of sales and pricing strategies, and proposal development and contract negotiation.
• Developed the marketing strategy and sales roll out plan for the release of a complete product line of high availability fault tolerant UNIX based computing systems to the Federal sector. Successful product roll out generated sales of nearly $6 Million in the first two years after initial product release.
1988 – 1992 Concurrent Computer Corporation
Rockville, MD
Sr. Project Manager, Federal Systems
• Managed multidisciplinary program capture teams responsible for the identification, pursuit, award, and O&M support for complex high speed, real-time and scientific computing systems delivered to first tier Federal prime contractors and systems integrators. Restructured a new proposal process that improved net margins from less that 5% to over 16%. Guided the account management and pricing strategy for a major sales opportunity closing the largest domestic contract in the division’s history (valued in excess of $31 million). Initiated key marketing programs that increased market share 12% in two years.
ACADEMIC & PROFESSIONAL AFFILIATIONS
Carnegie Mellon University - School of Computer Science
Lecturer, Executive Education (2001-2003)
CMM Based Software Process Improvement
University of Ulster - Belfast, Northern Ireland
Visiting Research Scientist, Software Engineering (1999-2001)
Carnegie Mellon University
Institute for Software Research International
Adjunct Faculty
Program Management for Technology Organizations (1997)
University of Pittsburgh
Technology Management (1997)
American Management Institute
Project and Program Management (1990)
Member, Project Management Institute
EDUCATION
Penn State University M.Ed.
Penn State University B. S.
Contact this candidate