Post Job Free
Sign in

Manager Customer Service

Location:
Beaver Dam, WI, 53916
Salary:
35,000 / Yr
Posted:
May 22, 2012

Contact this candidate

Resume:

Kim Weidman

*** **** ****, ******* ****, IL *****

Home 815-***-****

***.*******@*****.***

Thank you for taking the time to read my resume. I am very interested in being the person you are looking for to fill the position you currently have available. I feel my strong background in a wide range of areas would fit prefect. I am a committed and motive person with exceptional attention to detail and decision-making skills. I am in the process of relocating to the Beaver Dam area I would like to have a chance to tell you about my skills and accomplishments.

Skill Highlights

Administrative support Self-starter

Knowledgeable in all aspects of office functions Employee training and development

Microsoft Office skills Excellent Multi-Tasking and Organizational Skills

Spreadsheet development Client Relations and Customer Service

Proficient in QuickBooks Attention to detail

Data Entry/Purchase Orders/Invoicing Team Player

Employment History

June 2007 to Present ~ Used CNC Inc. ~ Huntley. IL ~ Buying and Selling of Used Machinery

Office Assistant

Contribute to heavy office work load with a strong knowledge of QuickBooks, Excel, MS Word and Works.

Machine inventory, warehouse and office supply purchases.

Schedule shipments in and out, customs, freight, UPS and FedEx.

Process accounts receivable and accounts payable,

Manage incoming and outgoing call ,I have often been complimented on my excellent communications skill.

Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Reduced overhead cost by taking on more responsibility with creative and administrative projects.

September 2000 to January 2007 ~ Transitall Transportation ~ Cary IL ~ Transport Company Closed in 2007

Controller/ Office Manager

Coordinated office, dispatch, and drivers so it would be streamlined.

Human Resources hiring, interviewing and training drivers and staff.

Prepared and distributed Payroll for staff and drivers.

Process accounts receivable and accounts payable.

Daily Use of Quick books, Excel, MS Word and Works.

Some dispatching, setting up new accounts, and logs.

June 1999 to August 2000 ~ Trails Restaurant ~ Walker, MN ~ Started up Restaurant, Bar, Mote

lOwner / Manager

Inventory Control Ordered food products and inventory; performed weekly, monthly, quarterly inventory.

Directed daily operation in areas of customer relations, food and labor costs, safety, sanitation, product preparation, and recruitment and training of staff.

Managed back-of-the-house operations (e.g., employee shifts, scheduling, labor costs, food costs, portioning, and inventory).

Interviewed, hired, and trained personnel.

Managed financial bookwork including all bank reconciliations, cash flow statements, and projected budgets.

Tracked cash receipts and disbursements. Audited daily ledger, and cash and credit card sales.

July 1994 to June 1999 ~ Intellicommunication Network Inc ~ McHenry, IL ~ Phone/ Calling Cards

Director of Administrations

Coordinated workflow through various departments.

Handled accounting (through balance sheet/financial statement, AP/AR), human resources (recruiting, evaluating, record keeping, payroll), and management-employee liaison/company-customer relations.

Performed comprehensive interviewing, training and supervision of staff.

Managed financial bookwork including all bank reconciliations, cash flow statements, and projected

budgets.

May 1980 to August 1994 ~ Glasfloss Industries ~ Juneau WI ~ Manufacturing/ Air Filtration

Plant Manager

Liaised with HR department to establish employee benefits, training, and payroll and termination procedures.

Preformed employee benefit, salary and annual evaluation.

Managed inventory for a busy manufacturing plant.

Collaborated with departments to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy manufacturing plant.

Responsible for training all new employees to ensure continued quality of customer

Education

Beaver Dam High School 1980

Beaver Dam, WI, USA

Moraine Park Technical College

Beaver Dam ,WI, USA

Business, Communications, Management

McHenry County College

Crystal Lake, IL, USA

Quick Books

References upon request



Contact this candidate