Sales Manager
Resume:
Yaritza M. Rodríguez Pereira
Cond. Guarionex Apto. 1204
San Juan, PR 00926
*******.***********@*****.***
CAREER TARGET: CROCS TEAM LEAD
A highly talented sales manager with huge experience in carrying out the day to day administration, including providing various types of administrative support; performing regular and recurring duties independently following established procedures and practices; performing new or more complex assignments under specific direction and supervision; delivering competent service and accurate information as part of the pivotal interaction with the public.
Core competencies include:
Client Communications / Team Management & Leadership / Executive Support / Workflow Planning, Organization and Prioritization / Travel & Meeting Schedules / Analysis & Problem Solving / Decision Making / Stress & Time Management / Computer Literate / Self-Initiative
QUALIFICATIONS SUMMARY
• EXPERIENCE - Broad experience in multiple industries with strong work ethic and superior interpersonal, customer service and communication skills.
• SALES - Drive business and maximize sales through customer service, product knowledge, housekeeping standards, merchandise presentation, promotion, and signage.
• OPERATIONS - Understand and efficiently implement the directives of the company regarding all operational procedures in order to satisfy the needs of the customer while helping the company achieve its goals.
• RECRUITING & HIRING - Effectively recruit and interview, to find and bring to the company employees who possess the skills necessary to help the company achieve its goals while representing the company.
• TRAINING & DEVELOPMENT - Train and develop a staff to consistently perform to both their own potential and company standards through daily coaching, meetings, performance evaluations, and disciplinary measures.
• LOSS PREVENTION - Adhere to company direction regarding loss prevention in order to maintain a safe environment while limiting potential loss.
• INVENTORY CONTROL - Plan and execute organized physical inventories in order to maximize sales.
• SAFETY – Verify that safety measures are been conducted by all employees and act in a manner that presents a safe working and shopping environment.
• DECISION MAKING - Plan, implement, and follow up on responsibilities and tasks, while recognizing and overcoming obstacles so that the desired results may be accomplished.
• FINANCIAL - Control store expenses, including payroll, supplies and services.
• PUBLIC RELATIONS - Represent myself and the company in a professional and responsible manner when communicating with others both inside and outside the company.
PROFESSIONAL EXPERIENCE
June 8, 2010 – October 12, 2010
INTERNATIONAL TRAVEL CARD
--Office Director
Key Contributions:
Company Documentation – Implemented various documentation to record reservations, material and services requested by sales team, disbursement of petty cash, reimbursement of money used by employees in company matters and others.
Accounting Procedures – Applied a sales report recording daily, monthly and yearly sales by product and services and sales executive. The sales report could be visualized graphically.
Status & Situations Report – Implemented status reports for all marketing projects and situation reports for all customer services pertaining to a situation.
Filing – Implemented a filing system to record all sort of company data in computer software and filing cabinets.
Marketing Projects and Sponsorships – Implemented an activity chronogram for all marketing projects and sponsored events resulting in effective time management.
Human Resources – Created positions manuals describing step by step daily tasks.
Status Report Presentation – Presented in a full detail report to the vice-president a business plan identifying problems in different production areas with possible alternatives to be taken to make easier and efficient the production cycle of the company and an activity chronogram detailing how much time would it take to correct the areas identified and handling a full status report by the completion of the business plan.
May 31, 2010 – June 7, 2010
ADVANCED COLLECTION SERVICES
--Debt Collector
May 1, 2010 – May 17, 2010 (Work only as needed)
ALMACENES YORUBA
--Cashier
December 21, 2009 – May 6, 2010 (Temporary Contract)
TRIPLE – SSS (Dept. of Validation of Negotiation and Premiums, Marketing Division)
--Information Analyst
Key Contributions:
Legal Documentation – Proposed new format documentation that served for our department to acquire the data for statistical and status reports.
Staff Training- Trained the renewal staff in conjunction with other staff members of the new acquired accounts of the health insurance companies Cruz Azul & Puerto Rico Health.
Filing System – Structured the filing system of the department to serve better for looking documentation needed for audits.
Reports - Established a new format to compile the production of the information specialists.
Department Processes – Developed department process to make better the production and management of the documentation received by the vendors and renewal staff.
July 7, 2009 – December 18, 2009 (Promoted to newly created position)
TRIPLE – SSS (Dept. of Validation of Negotiation and Premiums, Marketing Division)
--Information Specialist
Key Contributions:
Project Processes – Implemented a new way to check the premium tables and making a system to fasten the notification of the premium tables to be billed.
Liaison – Served as a key liaison between Cruz Azul and Triple S to gather important information.
Negotiation Advisement – Served as a trainer and helped staff of many departments and all levels about the special negotiations that Cruz Azul has with Triple S plus the subscription rules of Cruz Azul.
March 31, 2009 – May 6, 2009 (Temporary Contract)
UNIVERSIDAD DEL ESTE
--Assistant Administrative
Key Contributions:
Program Development – Increased attendance by contacting several educational institutions to invite them to the Dept of Commerce Conference.
File & Records Management – Implemented a faster and easier filing system to maintain organized files and upheld consistent record of on time filing for paperwork required by the executive division or for federal grants and scholarships purposes.
April 26, 2009 – May 30, 2009
ELEGANZZA
--Tutor
Key Contributions:
Higher grades – Taught effectively school material resulting in positive grades in all school classes.
September 25, 2008 – June 12, 2009
SEAFARERS HOUSE
--Data Entry
Key Contributions:
Seafarers Attendance – Increased seafarers attendance by giving an excellent customer service and coordinating activities.
Promotion Improvement – Improved the centers promotion by fixing current promotion to a modern and attractive one to the seafarers.
Activities Success – Implemented an activity planning that covered all the steps from brainstorming to the direction of it proving on every activity the success of it.
Activity Development – Develop a monthly calendar of the activities to be celebrated during the year implementing educational and popular celebrated holidays around the world.
July 2008 – August 2008
LOS CHINITOS
--Cashier
April 2008 – June 2008 (Work & Study)
VETERAN HOSPITAL
--Data Entry / Secretary
October 2007 – March 2008
NEW CHINA RESTAURANT
--Cashier
September 2005 – November 2005 (Work & Study)
UNIVERSIDAD DE PUERTO RICO EN CAROLINA
--Secretary
June 2005 (Government Summer Employment)
CANCHA MICKEY MOUSE
--Recreational Leader
May 2005
FU WAH RESTAURANT
--Cashier
September 2004 – May 2005 (Technical Practice)
VETERAN HOSPITAL
--Data Entry
Key Contributions:
Filing System – Clean the filing cabinets of unnecessary documentation. File the documentation by category and year giving it an easier way to find records. Implemented new ideas of filing daily documents for easier reach.
Graphic Representation – Structure statistical reports on format and graphic representation for easier understanding and analysis.
Program Training – Explained to the executive assistant program shortcuts, formulas, graphic presentation and many others about the different programs of Microsoft Office 2003.
June 2004 – August 2004 (Summer Employment)
GEORGE PERFUMES
--Sales Representative
September 2003 – May 2004
HONG DA RESTAURANT
--Cashier
EDUCATION
University of Puerto Rico in Carolina (2005 – 2009)
Bachelor degree in Business Administration
Major: Finance
Minor: Management
GPA: 3.48
Republic of Colombia High School (2003 – 2005)
Vocational Course in Data Entry
GPA: 4.00
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