Customer Service Manager

PRINCESS PUGH

**** ****** **** ** | Stone Mountain, GA 30088 | 678-***-**** | **********@*****.***

OBJECTIVE

To find a career with advancement and learning opportunities.

SKILLS PROFILE

Microsoft Office 2007 (Excel, Power Point, Word), Microsoft Outlook, Internet, Email, and 45wpm.

Excellent driving history and knowledge of the metro area.

EMPLOYMENT HISTORY

Flat Shoals Business Center 8/18/2011 Current

Decatur, GA

- Performing transactions, faxing, copying, and assisting customers with the internet.

- Improving store sales and providing excellent customer service.

Atlanta Journal Constitution 6/20/2007 11/16/2010

Conyers, GA

- Supervising couriers, training on routes, and covering down routes.

- Preparing manifest, distributing courier’s mail, updating and auditing route books, copying, and printing, faxing, and filing and sorting.

- Assisting the manager and helping out in different branches as needed.

Family Dollar Stores 3/3/2005 8/16/2007

Conyers, GA

- Supervising shift, maintaining order of the, stocking, ordering, displays, and training.

Target 11/9/2003 1/2/2004

Atlanta, GA

- Performing transactions and maintaining service area.

REFERENCES

- Aretha Robinson , Teacher, 404-***-****

- Carla Heard, Manager at the Sheraton Hotel, 678-***-****

- Lashondra Heard, Security, 404-***-****

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