Angelo Norcia
Vaughan, Ontario
L4H 2R1
Phone: 905-***-****
E-Mail: ***************@*******.***
OBJECTIVE
A position as a customer service representative in a company where there is the opportunity to develop knowledge and skills.
HIGHLIGHTS OF QUALIFICATIONS
§ Skills in basic book keeping and inventory.
§ Performed and recognized for using interpersonal skills to attract and maintain customer satisfaction.
§ Listens to, and administer with customer needs.
§ Experience assisting a variety of customers in retail environments.
§ Accurately performing quotations for customers based on their needs.
§ Obtain basic cashier skills.
§ Moderate computer skills, in Microsoft applications.
CERTIFICATES
•High School Diploma
EDUCATION
§ Father Bressani CHS – 2006-2010
§ Centennial College – 2011- Present
WORK EXPERIENCE
Price Chopper 2007-2010
File Maintenance - Prepared signs for upcoming sales. In charge of replacing signs and prices over the whole grocery department
Grocery Clerk - General maintenance of the grocery department, stock and restock shelves, and maintain customer satisfaction
Tamburro Automotive Inc 2010- Present
Apprentice Mechanic – Repair all makes and model of cars, maintain shop expectations. Develop the understanding of variations of vehicles and vehicle parts.
MC Nally Auto 2012- Present
Apprentice Mechanic - Repair all makes and model of cars, Specialize in BMW and Mercedes. Maintain shop expectations. Develop the understanding of variations of vehicles and vehicle parts.
VOLUNTEER WORK
§ St. Francis Table
- Responsible for cleaning dishes, also prepared food and served the homeless.
INTERESTS
Music, repairing vehicles, movies.
References available upon request.