Suzan

Objective: To secure a full time position that will allow me the ability to utilize my analytical, interpersonal, communicational skills.

Summary of Qualifications: Highly organized, able to multi-task effectively, strong problem solving and decision making skills. A team leader, committed to detail in doing the job right the first time in completing all projects. Computer literate, fluent in Macedonian, Albanian and Turkish, learning Spanish and Sign Language.

June 2004 – Jan. 2008 Senior Dispatcher – Operations Division (Wayne Police Department)

Responsible for dispatching Fire, EMS, and Police; answering 911, non-emergency requests for police services, and other informational phone calls. The job involves tasks in the usage of CAD, NCIC 2000, CJIS, and AOCTELE.

Apr. 2006 – Present Freelancer – CHANEL (Macy’s-Willowbrook Mall)

Responsibilities include promoting new fragrances to customers, help with sales, and manage the counter.

Sept. 2002 – June 2004 Receptionist – Jhaleh Salon

Responsible for answering phone calls, booking appointments, confirming appointments, make the product orders necessary for the salon. This position requires you to be people friendly with a great personality. Responsibilities also included scheduling for the employees, handling the register money, deposits and managing the salon when the manager was out.

Feb. 2000 – Sept. 2002 Cashier – Macy’s (Preakness Shopping Center)

Responsibilities involve managing the register, fitting rooms, and the floor; assisting customers with their requests and needs.

Jan. 1999 – Feb. 2000 Cashier – K-Mart

Responsible for managing the register and assisting customers in need of help.

Education

High School Diploma

Wayne Hills High School –2001

Associates Degree – Associates of Arts

Passaic County Community College –2004

Bachelors Degree – Sociology/Concentration in Criminal Justice

William Paterson University – Graduating Spring, 2008.

Schools and Certifications

Incident Command Basic Supervision

Narcotics Investigation -DEA Understanding Influenza Pandemic

Terrorism Preparedness/Response Training Street Survival

Basic Tele-communicator’s Certification Emergency Medical Dispatch Certification

Basic CPR and Defibrillator operation CBRNE Awareness 2006

Bloodborne Pathogens 2007 Hazardous Materials Awareness

Chemical Safety (HASCOM) 2007 Passaic County Fire Academy (I)

Counter-Terrorism Intelligence and Awareness (Part 1-9)

IS-200 – ICS for Single Resources and Initial Action Incidents (ICS 200)

IS-700 – FEMA National Incident Management System

Work Zone Safety for New Jersey Police Officers (Non-NJSP)

Matron Certified

Fluent in: Turkish, Albanian, Macedonian

References: Available upon request

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