Medical Management

Dana Marie Allen

U.S. & Canadian Citizenship

Calgary, Alberta, Canada

403-***-**** • v2mjds@r.postjobfree.com

Integrated Expertise in

Communications • Public Relations • Emergency Management

Highly trained emergency responder with outstanding skills in disaster communications, emergency business continuity, media relations, and community education.

Areas of Expertise

Communications & Business Healthcare

• Public Relations • Disaster Management

• Event Planning • Emergency Management

• Media Events • Emergency Medicine

• Press Conferences • Public Education

• Press Releases • Pre-Hospital Management

• Marketing Plans Medical Procedures/Equipment

• Fund Raising • Advanced Level Medical Assessment

• Soliciting Volunteers • Intravenous Therapy

• Healthcare Provider Communications • EKG Monitoring, Interpretation, and Treatment of Dysrythmias

• Business Development • Tracheal Intubation & Cricothyrotomy

• Risk Management • Pleural Decompression

• Consulting • Assessment & Administration of Pharmacologial Agents

• Business Continuity • Cardiac Arrest Treatments

• Certified Alcohol Breath Technician and Drug Screener

Professional Experience

Canadian Industrial Paramedics, Sherwood Park, Alberta 2009 – Present

Industrial Paramedic

Treat all medical concerns at an isolated industrial camp in northern Alberta with 700 primarily male employees; closest hospital 90 minutes away. Provide direct preventative & emergency care, referrals to health care facilities, and documentation of medical conditions & procedures, all while ensuring company’s protocols are followed. Communicate with ambulance provider, police, & coroner. Conduct safety exercises; liaison with company safety experts.

Communications Achievements:

• Engaged in group diffusing sessions with pipe gang, who believed that not enough had been done for one of their co-workers during cardiac arrest that resulted in worker’s death.

• Conducted “man down” exercises & debriefings to prepare all departments for various types of medical scenarios to ensure maximum efficiency in handling medical emergencies.

• Developed control room concept to manage all radio communications & movement of staff to ensure initial critical functions are completed in an emergency.

Calgary Emergency Medical Services, Calgary, Alberta 1989 - 2008

Paramedic Crew Chief (1989 – 2008)

Resolved multi-casualty situations under high stress situations in all working conditions.

Recognition:

• Canadian Exemplary Service Medal, 2006

• City of Calgary EMS Chiefs Award of Excellence, 2006

• Alberta Service Medal, 2002

Relief Public Education Officer (1997 – 2007)

Organized media events and press conferences, wrote press releases, represented EMS to public, and participated in media scrums. Visited emergency scenes to communicate important updates to press. Frequently represented EMS on television, radio, and in print.

Communications Achievements:

• Developed comprehensive marketing plan for Public Education office, involving analyzing current practices to measure effectiveness & redirecting funds for maximum return on investment.

Dana Marie Allen Page Two

Communications Achievements continued

• Produced a cache of key messages for common emergency incidents for shift superintendents who were responsible for media release at night & on weekends, ensuring consistency & accuracy of messaging.

• Proposed & developed 1st grade safety program that was easily expandable to additional grades.

• Raised awareness among 9th graders of the ramifications of drunk driving as a guest speaker in school system.

• Managed all aspects of entertainment, key speakers, and stage production & served as master of ceremonies for annual family picnic.

Media Relations Achievements:

• Collaborated with media to develop program on medical ramifications of forest fires.

• Proposed, created, and produced a series of profiles about EMS personnel called “Faces of EMS” that was broadcast on evening news during EMS Awareness Week.

• Created a year-long promotion plan for 10th anniversary of EMS mascot.

Fund Raising Achievements:

• Raised in excess of $22K for EMS Foundation charities with a silent auction by soliciting donations, securing volunteers, and structuring silent auction for maximum bids.

Relief Dispatcher (1995 – 2005)

Delivered sound emergency advice to callers, and dispatched emergency workers when needed.

Education

Royal Roads University, Victoria, British Columbia

Master’s in Disaster & Emergency Management, 2011

Research project: Development of an economically feasible, staged system for small & mid-sized companies to ensure business continuity during emergencies.

Athabasca University, Athabasca, Alberta

Bachelor’s in Professional Communications

Southern Alberta Institute of Technology, Calgary, Alberta, Canada

Diploma in Paramedicine

Southern Alberta Institute of Technology, Calgary, Alberta, Canada

Diploma in Television, Stage, & Radio Arts/Broadcast News

Community Involvement

Toastmasters 2005 – Present

Calgary EMS Foundation

Silent Auction Chair, Citizen Recognition Banquet 2004 – 2006

PARTY Program (Preventing Alcohol & Risk-Related Traumas in Youth)

Guest Speaker 2005 - 2006

Calgary Tri-Services & Bylaw

Family Picnic Committee 2003 – 2005

Training/Associations

Industrial/Commercial End-User Fall Protection Program

Enform Petroleum Safety Training

Enform H2S Alive

Alberta Construction Safety Association

Alberta College of Paramedics

Paramedic Registration with Alberta College of Paramedics

Alberta Operator’s License, Class 4 & 6

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