Sales Electrical

**** - **** ****** *********** **********, AL / Chattanooga TN

Senior Field Service Technician (FSR-II) / Subject Matter Expert (SME) / Surgical Specialist

• Field service and OEM specialist for worldwide corporation whose product line encompasses medical and surgical equipment as well as products supporting scientific and research operations. Products include: surgical lights, surgical tables, integrated OR systems, warming cabinets, surgical scrub stations, steam sterilizers, ethylene oxide (ETO) sterilizers, low temp liquid / acidic sterilizers, steam and electric washing and decontaminating units, ultrasonic cleaning consoles, and electric steam boilers.

• Familiar with entire STERIS / Amsco product line, Castle / Getinge, Belimed, Custom Ultrasonics, Berchtold, and others. Subsystems including Crestron, Polycom, Nuvo, Griffen, Kramer, Liberty, Belkin, Mitsubishi, Elo, Lantronics, Linksys / Cisco, Bose, Sony, VTS, and others. Extensive knowledge and understanding of video systems, audio systems, network and communication systems, steam and water plumbing and properties, single and three phase electrical systems

• Surgical Specialist, (Chattanooga TN), worked hand in hand with surgeons and surgical staff to maximize product awareness and operations. Help with design and implementation of custom specialized integrated OR systems controlling lighting, HVAC, sound, video, PC, MAC, network and phone, as well as room access.

• Subject Matter Expert (SME), completed secondary in depth training specializing in surgical products line. One SME per 12-15 man district called on for extraordinary and complex issues and projects involving surgical product line.

• Complete initial and annual Health & Safety training and testing including electrical, PPE, blood-borne pathogens, TB awareness and testing, confined spaces, asbestos awareness, safe driving practices, ETO safety and exposure with respirator FIT test.

• Manage personal inventory and control company assets including vehicle, tools and instrumentation, parts inventory, and monetary resources.

• Support sales division by providing leads, quotes, and information needed to secure maximum capital transactions.

• Field Service Response Technician, responsible for scheduling and managing daily activities in response to unscheduled repairs, regular maintenance, and equipment / systems installations / upgrades. Completed 13 week OEM Basic Training encompassing all company equipment and products.

2000 – 2000 PCS – Preferred Computer Services Huntsville, AL

Systems Service and Installation Technician

• Install and maintain customer site computer, communication, and LAN / WAN systems.

• On site diagnosis and repair of computer hardware and / or software issues.

• Wiring / equipment replacement to enforce latest security and software protocols and policies.

1998 - 2000 William S. Barber & Associates Birmingham, AL

Service Technician / Proposed Buyer of Company

• Diagnose and repair mechanical, electrical, and logic problems on hospital and laboratory machinery and equipment.

• Rebuild out of service equipment to “like new” condition including custom designed electro-mechanical controls, complex steam, air, water and waste plumbing, and any custom enclosure or casing needed for on site installation.

• Custom stainless steel fabrication and on site welding using TIG method.

• Responsible for scheduling service calls across three states and learning all parts of company operations to prepare for planned buyout.

1996 - 1998 Edwards Equipment Sales Birmingham, AL

CAD Designer / Stainless Steel & Aluminum Dept. Mgr. / LSO

• Design products from ground level including proposal drawings, shop drawings showing parts and construction, and flat patterns for CNC machinery.

• Responsible for CNC machinery including AMADA laser cutting machine and break presses, ESAB plasma cutting machine, and programmable milling machine.

• Schedule fabrication for stainless steel and aluminum products for 4 – 5 welders and ensure quality and design specifications on all products.

• Control inventory and monitor waste to product ratio to control shop overhead.

• Support sales department with proposal and catalog drawings and per product fabrication cost including materials, labor, and shipping.

• Coordinate with all departments to maintain a smooth flow of operations.

• Laser Safety Officer (LSO), provide and maintain safety protocol and procedures to ensure a safe and compliant work environment which contains high power laser equipment in operation.

Education

1992 – 1994 Phillips Jr. College Huntsville, AL

Computer Aided Drafting and Design

• AutoCAD as well as extensive board drafting with basics of architectural, mechanical, civil, and electrical drawing.

Skills & Abilities

Video systems and wiring, Audio systems and wiring, Integration and Control systems, LAN systems and wiring, OR protocol and procedures, Decontamination and Sterilization technique and procedures, AutoCAD (to rev. 2005), Microsoft Windows and Office (to rev. 7 and 2007), Computers (PC and MAC), General Electronics, CNC machinery, Welding (MIG/TIG), Soldering, Brazing, Plumbing, Electrical, Backhoe operator, Master woodworker, Cabinet builder, Carpentry, and the ability and eagerness to learn.

References

Dr. James “Rob” Headrick Jr. 423-***-**** 423-***-****

Anita Headrick 423-***-**** 423-***-****

Larry Inman 256-***-****

Douglas Landers 931-***-****

Mike Jerome 256-***-****

Mike Cooney 256-***-****

Mark Shuler 256-***-****

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