Tracey A. Walker

**** ******** ****, **** ***

Arlington, VA 22204

v1xcm7@r.postjobfree.com

202-***-****

Professional Summary:

Talented, creative, and professional Make Up Artist/Counter Manager with a

commendable track record and effective management skills. Possesses an

extensive array of skills including:

> Excellent customer service skills, ethics and integrity.

> Exceptional make up artistry skills in all facets of beauty

> Polished, seasoned, motivated, multi-taker, organized and

business minded.

Professional Experience:

Macy's Ballston Common Mall

Estee Lauder/Clinique Business Leader/MLC Door 05/2011-04/2012

Clinique Business Leader 04/2012-Present

> Develop and implement business driving events to achieve

departmental goals.

> Managed two cosmetic counters simultaneously: Estee Lauder and

Clinique line of products

> Lead a team of 5 by example to create a positive selling environment

through teamwork, so the counter meets or exceeds sales, customer

service, and loyalty program standards set by the company.

> Train, coach, motivate and develop a team of blended Lauder and

Clinique beauty advisors to achieve their personal productivity and

company goals and objectives.

> Review and analyze business performance and opportunities based on

sales results.

> Assist customers with exceptional customer service, beauty techniques

and Macy's My Client.

> In Clinique top 10 regional sales leaders, in personal sales.

Office Team/A.V.M.A-Govt. Relations Division 11/2010-5/2011

Administrative Assistant/Office Manager

> Provide daily assistance to the Director, Associate Directors and PAC

Manager.

> Search and process information in VOCUS and iMus.

> Front line person in office, answer telephones and greet visitors from

8am to 4pm daily.

> Assist staff members/departments with registration and projects for

meetings, conferences and with mailing/envelope stuffing and

performing a variety of clerical duties and general support.

> Type letters, emails, memos, reports, mail merge and special projects

for office staff.

> Set up conference room for meetings, ensuring that video and audio

equipment is ready for use.

> Collect and distribute mail and faxes daily. Ensure that all outgoing

mail, Fedex and UPS are processed and ready for pick up.

> Communicate with external vendors including, but not limited to,

cleaning services, copier supply and repair, delivery services, etc.

> Conduct inventory, maintain, and purchase office and break room

supplies and equipment.

Keepers Staffing Agency 08/2010-10/2010

Executive Assistant/Office Manager @ Health Industry Distribution Assoc.

> Provide daily assistance to the President/CEO.

> Answered telephones and greet visitors from 9am to 5pm daily

> Typed letters, memos and reports for office staff.

> Provided scheduling and detailed travel arrangements.

> Scheduled meetings and managed Pres/CEO calendar and conference

room calendar.

> Managed office supplies and equipment updates.

> Checked and/or updated information in iMus database.

> Assisted staff members with registration and projects for

conference and expos.

Long and Foster Rental Services Center

RSC Staff Assistant

> Provided daily assistance to Director and Leasing Service

Administrator.

> Answered department main phone line

> Opened all incoming mail, dated, reviewed, sorted and distributed.

> Created case files, labeled and distributed to Disbursement

Coordinator.

> Typed letters, memos, created and maintained Excel spreadsheets.

> Handled all processing fee checks, security deposit checks, commission

checks, rental application/checks, leases in DIAMOND and Windstar

database system.

Core Staff Temporary Agency @ Freddie Mac

Administrative Assistant 10/2008-03/2009

H.A.M.P. Loan Specialist 10/2009-02/2010

> Managed the HAMP Mailbox in Lotus Notes. Printed loans and processed

checklists of at least 200 daily.

> Verified information on the LMTW (Loss Mitigation Transmittal

Worksheet), BQW (Borrowers Qualification Worksheet), and NPV against

the HAMP Checklist.

> Processed HAMP Settlements file loans in the WPII Data Entry System.

> Printed HAMP business plans and loan letters to forward to the

Settlement Department.

> Scheduled meetings and managed calendar for the Director of Risk

Management Oversight

> Scheduled and coordinated conference meeting using audio and visual

technology

> Processed timesheets

> Researched and prepared memoranda, closure packages and decision

papers.

Axiom Resource Management/D.o.D-TRICARE (TMA) 09/2003-09/2007

Analyst/Live Links Records Manager

Sr. Administrative Assistant

> Provided phone coverage and greeted visitors from 0830 to 1700 daily.

> Scheduled meetings and managed the calendars for the Director, Deputy

Director and Chief of Staff daily.

> Researched and prepared required documents (e.g., memoranda, procedures,

information and decision papers, spreadsheets, briefs, PowerPoint

presentations) as requested.

> Provided administrative support to the TMA CFO correspondence program

including the administration and management of the PC DOCS/Live Link

correspondence management program to include tracking, reviewing,

coordination, and documentation of staff actions.

> Scheduled and coordinated conference meetings using audio and visual

technology.

> Prepared travel and training through the Defense Travel System and

maintained vouchers submitted for payment and/or reimbursement.

> Point of contact for Records Management, including the coordination and

management of documents in PC DOCS/Live Links for the Office of

Communications.

Education

York Catholic High, York, PA

Washington Business School, VA, Secretarial

Esthetic Institute, VA, Make Up Artist Certification

Memberships

Board Member for Doorways Woman and Families.

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